Lead Project Manager

Lumen Technologies
$82,969 - $121,688Remote

About The Position

Lumen is the trusted network for AI. We’re transforming how businesses connect, secure, and scale in an AI-driven world. By connecting people, data, and applications quickly, securely, and effortlessly, we help organizations move faster and unlock what’s next. At Lumen, people power progress. Our culture is built on teamwork, trust, and transparency, giving you the flexibility, support, and opportunity to make a lasting impact. We’re looking for top-tier talent ready to take on the challenge. Join us in building the future. The Role The Lead Project Manager is the primary single point of contact for large-scale Dark Fiber and Colocation deployments with significant complexity and unique requirements. This role is responsible for planning, organizing, and managing customer implementations to meet scope, schedule, budget, and overall delivery outcomes. This position leads the execution of complex, infrastructure-focused solutions, ensuring alignment across engineering, construction, operations, vendors, and customers. Engagement is based on PMO criteria and standards.

Requirements

  • Bachelor’s Degree and/or 5+ years of related experience
  • Demonstrated experience delivering Dark Fiber, Colocation, and large-scale physical network infrastructure projects

Nice To Haves

  • Experience with multiple of the following:
  • Dark Fiber
  • Colocation
  • Outside Plant (OSP) construction and splicing
  • Inside Plant (ISP) and rack, power, and cross-connect installations
  • OTDR Fiber Analysis
  • Optical transport readiness (customer-lit environments)
  • Experience leading multiple, highly complex infrastructure projects in the telecommunications or data center industry
  • Project Management Professional (PMP)
  • 6+ years of project management experience

Responsibilities

  • Develop, plan, and manage end-to-end implementation activities for Dark Fiber and Colocation programs throughout the project lifecycle
  • Own accountability for on-time project completion and successful delivery
  • Analyze work plans and schedules and produce detailed project progress, risk, and executive-level status reporting
  • Manage resource requirements and allocation across internal teams and third-party vendors
  • Coordinate and facilitate project meetings with customers and internal stakeholders
  • Develop and distribute timely meeting minutes, track and manage action items, and ensure deliverables are met according to schedule
  • Identify, assess, and manage risks, dependencies, and impacts; develop mitigation plans and escalate as required
  • Establish clear program objectives, success criteria, and delivery milestones; utilize formal change control processes to manage scope and schedule changes
  • Act as project team leader and maintain accountability for overall program success
  • Partner with cross-functional organizations to define KPIs, process standards, policies, and procedures associated with complex infrastructure projects
  • Ensure adherence to all project governance, safety, and compliance requirements
  • Reiterate scope, roles, responsibilities, and timelines regularly to ensure alignment and clarity across all parties
  • Exercise sound judgment to make business decisions impacting the project, customer, or company, including the authority to pause activities when risks or impacts warrant
  • Identify and ensure participation of all required internal teams and external vendors necessary for on-time delivery within budgetary constraints
  • Negotiate milestone dates based on fiber availability, construction readiness, and colocation capacity to balance customer commitments and company objectives
  • Serve as the customer-facing single point of contact throughout the lifecycle of the project, often supporting strategic and global customers
  • Identify opportunities to expand scope or future infrastructure needs and engage the Sales organization as appropriate
  • Understand customer business drivers, long-term capacity needs, and network strategies to ensure solutions align with future growth
  • Deliverables include project assessments, team formation, schedules, executive status and jeopardy reporting, risk analysis, and post-implementation reviews
  • Act as a mentor and leader to other project management teammates

Benefits

  • Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing.
  • Learn more about Lumen's:
  • Benefits
  • Bonus Structure
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