Senior Project Manager GME

Boston Medical Center•Boston, MA

27d•$77,000 - $112,000•Hybrid

About The Position

Under the direction of the Designated Institutional Official (DIO), The Senior Project Manager is responsible for coordination and completion of specified projects and various data management and analysis activities within Graduate Medical Education (GME). Activities will include exporting and collating data from multiple systems, data entry, data analysis and reporting. The Senior Project Manager will oversees all aspects of GME projects, define project scope, milestones and deliverables that support department goals. They will set deadlines, assign responsibilities, and monitor progress of concurrent project. Prepares reports for upper management regarding status of projects and is responsible for reporting data from various systems and tracking performance related to graduate medical education priorities and initiatives. Generates reports and dashboards as required, and works to validate and optimize data accuracy. The Senior Project Manager contributes to the development and implementation of departmental and organizational strategies, policies, and practices.

Requirements

Bachelor's Degree, preferably in healthcare field, required. Knowledge of Graduate Medical Education is preferred. Master's degree is a plus.
Project Management Certification (PMP) from the Project Management Institute (PMI) is highly desired.
7+ years of work experience
A minimum of 5 years related project management experience
Ability to work independently and in a team environment, to deal with ambiguity and constant change, and to participate in continual process improvement.
Strong analytical skills and very detail-oriented.
Experience with project management best practices and quality improvement methodologies.
Experience in all phases of the project life cycle, managing/leading concurrent projects, and working on cross-functional teams.
Ability to maintain strict confidentiality of sensitive information.
Excellent organization and time management skills, including ability to multi-task and prioritize essential tasks.
Excellent communication, negotiation and influence skills
Proficiency with survey tools such as Qualtrics and REDCap
Proficiency with formal statistical analyses software such as Stata and SAS Strong computer skills are essential (high level Microsoft Office products to include: PowerPoint/Excel/Word /Access, as well as Outlook, and Visio).

Nice To Haves

Experience in Six Sigma disciplines would be preferred
Experience in a hospital administrative, research or clinical setting and experience with data analysis and/or abstraction is preferred

Responsibilities

Extracts key data points from electronic systems, such as the electronic medical record, the Accreditation Council for Graduate Medical Education's (ACGME) website, and New Innovations (BMC's residency management software) for collation, entry, analysis, and evaluation.
Analyzes information and creates scorecards or dashboards as needed so that they can be utilized for accreditation, learning environment assessment, and residency program management purposes, and so that data can be provided to leadership and other relevant stakeholders as requested.
Validates the accuracy of the data collected and performs data audits as needed.
Answers questions and troubleshoots issues that arise with regard to GME data analysis or initiatives, as appropriate.
Creates templates of frequently requested reports and trains users for quick retrieval of data.
Works with the DIO, GME Administrative Director, and other GME staff to establish goals and timelines for strategic GME initiatives and projects.
Direct and manage project development from beginning of project lifecycle to the end.
Drive strategic improvement initiatives and manage one or more complex projects across the GME community including programs and other key BMC departments and stakeholders.
Responsible for coordinating project schedules and assignments for projects
Communicate project plan information, objectives, and deliverables to the team.
Maintain status of the project, monitors activities of team members and escalate issues in a timely manner.
Establish project milestones / schedule, maintain & report on project status, and monitor progress of all team members.
Initiate discussion with sponsors and stakeholders partners to define project schedules, issue resolution and risk management.
Responsible for assessing the impact of change management on schedules and budget.
Provide guidance and training to enable other team members to meet/exceed expectations.
Processes information including correspondence, spreadsheets, databases, text forms, evaluations and reports, which may be complex in nature.
Edits and proofreads all reports and evaluates the validity of data and documents contained in all reports.
Provides general administrative support, which may include, but is not limited to, scheduling meetings, setting up audio-visual equipment, transcribing meeting notes, following up on meeting-generated tasks and preparing documents, spreadsheets and presentation slides as needed
Completes assigned tasks related to initiatives and coordinates with colleagues in GME and other departments throughout the organization to ensure goals are met.
Tracks status of initiatives based on established timelines.
Assists with organizing meetings, setting agendas, keeping minutes and establishing next steps as requested when serving on committees and workgroups
Responds to ad-hoc queries as they arise.
Identifies relevant data and data sources for performance improvement initiatives.
Maintains all data in accordance with regulatory, legal and institutional guidelines.
Works towards the goal of reducing paperwork and redundancy in data collection.
Performs other tasks as needed.