Senior Project Manager, Construction

JLL•Monroe, IL

14h•Remote

About The Position

JLL empowers you to shape a brighter way . Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. What this job involves: As a Retail Senior Project Manager at JLL, you will work in a matrixed environment with a high-performing Retail delivery team for a Financial Services client, developing supplier performance, processes, and quality standards while acting as the main point of oversight to drive performance to existing success measures. This role requires leading in delivery, optimization, and creation of program strategy and implementation while being tactical to deliver on existing and new project deliverables. You'll manage stakeholder relationships, develop and implement team strategies, big picture initiatives, short-term tactics, and governance & analytical reporting. As a key liaison for the PDS team, you'll be immersed in the capital planning process and use strategy to create actionable plans for success while monitoring project team deliverables in line with agreed scope and contract terms. What your day-to-day will look like: Effectively identify and mitigate project risks before they impact service delivery to the client Collaborate with transaction managers, facility managers, engineers, and planning teams to deliver comprehensive solutions Identify service, communication, and process improvement opportunities throughout programs Develop, deliver, and implement strategic plans aligning JLL PDS function to key client strategic goals while driving and monitoring progress Lead implementation of best practices and breakthrough innovations Utilize Business Intelligence and Data Analytic tools to uncover hidden value and proactively identify risk events Support development, implementation, and delivery of training and coaching plans for program professionals Provide daily leadership of all program functions ensuring agreed service levels and standards are met Maintain frequent contact with key business partners and stay updated with their departmental requirements

Requirements

Minimum 7 years of experience in Senior Project Management or Program Management role
Proficient with productivity software including Microsoft Outlook, Word, Excel, Project, and SharePoint
Proven ability to define and execute change strategies
Previous experience working in matrixed environment with Project Management teams
Exceptional communication skills with ability to support Project teams through influence, advice, and modeled behavior
Track record of championing speed, flexibility, and frugality in face of rapid change and heavy workload
Proven self-starter with strong organizational skills and capacity to prioritize
Demonstrated ability to think strategically and successfully execute tactics
Effective resource management and project management skills

Nice To Haves

Retail experience preferred
Strong understanding of real estate life cycle
Experience with Business Intelligence and Data Analytic tools
Background in Financial Services sector
Knowledge of capital planning processes
Experience with KPI development and monitoring
Understanding of retail construction and project delivery
Proven ability to manage conflict and balance client and firm requirements

Responsibilities

Effectively identify and mitigate project risks before they impact service delivery to the client
Collaborate with transaction managers, facility managers, engineers, and planning teams to deliver comprehensive solutions
Identify service, communication, and process improvement opportunities throughout programs
Develop, deliver, and implement strategic plans aligning JLL PDS function to key client strategic goals while driving and monitoring progress
Lead implementation of best practices and breakthrough innovations
Utilize Business Intelligence and Data Analytic tools to uncover hidden value and proactively identify risk events
Support development, implementation, and delivery of training and coaching plans for program professionals
Provide daily leadership of all program functions ensuring agreed service levels and standards are met
Maintain frequent contact with key business partners and stay updated with their departmental requirements