About The Position

Do you love to work in a fast-paced and growing organization? Are you interested in enabling organizations to build digital worlds powered by the cloud? At NVIDIA, our employees are passionate about parallel and visual computing. We're united in our quest to transform how graphics are used to address some of the most sophisticated problems in computer science. We need hardworking, hard-working and creative people to help us take on some once-in-a-lifetime opportunities! As a key NVIDIA professional services group member, we are looking for a senior service delivery manager with experience in project delivery in data center environments. In this role, the service delivery manager will handle the project through the project lifecycle from aspiration to production.

Requirements

  • BS/MS Engineering or Computer Science (or equivalent experience)
  • 7+ years of experience in project delivery management
  • Minimum five years of experience in providing field services and/or customer support for hardware & software products
  • Hands-on experience supporting data center infrastructure deployments across compute and GPU platforms, network integration, cluster validation, and HPC validation frameworks.
  • In-depth knowledge of data center environments, servers, and network equipment.
  • Good interpersonal skills and the ability to work directly with customers
  • Supreme leadership skills across broad and diverse functional teams
  • Superb communication and presentation/oral skills
  • Strong social skills and ability to prioritize/multi-task easily with limited supervision
  • Experience leading global projects.

Nice To Haves

  • PMP Certification
  • HPC Clustering or Data-Center technologies

Responsibilities

  • Establish and maintain effective working relationships with all collaborators
  • Understand the high and low-level technical architecture and be able to facilitate debate and drive decisions on appropriate solutions
  • Ensure that company requirements are produced to standard promptly.
  • Develop & present comprehensive technical solutions to customers
  • Communicate and hold conference calls with internal teams, customers, and partners
  • Lead complex installations
  • Report and advance all observed problems to proper operational partner concern points
  • Handle the communication of project changes and release notices to customers
  • Document technical and operational procedures clearly and concisely
  • Be willing to work irregular hours as required

Benefits

  • You will also be eligible for equity and benefits
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