Senior Project Coordinator, Project Management Office

Mass General Brigham•Somerville, MA

20h•$52,000 - $74,402•Hybrid

About The Position

Site: Mass General Brigham Incorporated Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. The Opportunity The Project Coordinator role is situated within the Mass General Brigham Office of the COO’s Project Management Office. This department of internal consultants and project managers partners with senior leadership to drive system-wide initiatives that advance MGB’s mission by improving patient care, accelerating research and innovation, enhancing education, and ensuring responsible resource stewardship. This role provides a broad range of project support, such as but not limited to, project planning and tracking; analytics to support business decision making; meeting coordination, preparation, and documentation; and project communication efforts. This role will work on multiple concurrent projects, many of which involve interaction with clinical and administrative leaders throughout the system. - Responsible for monitoring multiple medium to large-scale project activities, managing documentation, and facilitating communication among team members to ensure the successful execution of projects. - Tracks and ensures that the schedule, budget, and details of project tasks are well-organized. - Analyzes data, prepares reports, and provides regular updates to the project team. - Identifies and escalates issues and risks and recommends solutions. - Leads and provides guidance and support to other administrative team members. Job Summary Primary Responsibilities: Project Support Provides support and coordination for assigned activities, ensuring all assignments and projects are delivered on-time and within scope Assists in driving the objectives of the select projects and committee(s) forward by collaborating and serving the teams and/or chairs’ needs Oversees meetings logistics by working with stakeholders, administrative assistants, and others to ensure key stakeholders are in meetings/engaged in the work Assists in developing and maintaining detailed project plans with timelines, milestones, and dependencies with appropriate interim milestones to mark progress Partners with project leadership to plan project activities, determine meeting agendas, and facilitate as appropriate; takes detailed meeting minutes and documents key takeaways such as decisions and action items Coordinates activities of MGB subject matter experts to support their assigned project responsibilities Proactively identifies potential issues / challenges to project implementation, escalates them to leadership, and supports devising contingency plans Analysis Performs data analysis and manipulates large amounts of data to support business decision-making; presents data to both business and clinical constituents in an accurate, meaningful, and concise manner; converts data into persuasive presentations for leadership Gathers data and compiles information from a variety of disparate sources and ensures data integrity using quality checks at various points in the process Provides input to the team or senior leadership on additional analyses and key next steps Communication and Collaboration Develops strong, positive relationships with all levels of staff across MGB; collaborates with these colleagues to leverage their expertise and experiences to advance the work objectives Participates in relationship building by providing exceptional customer service and resourcefulness; exhibits professionalism in serving as a point of contact for work. Develops and disseminates accurate, relevant, and timely project updates to project leadership, subject matter experts, committees, and MGB leaders Prepares concise, creative, professional summaries of analyses and plans for members of Senior Leadership and others, as appropriate Creates draft written documents for project meetings, workshops, working sessions with the goal of facilitating decision-making, and advancing and achieving the stated milestones and objectives; obtains edits from leadership constituencies as needed and ensures information is depicted with polished formatting and graphics Qualifications What You'll Bring

Requirements

Bachelor's Degree Related Field of Study required
1+ years of project management or project support experience required
Proficiency in Microsoft Office (Word, Excel, PowerPoint, Visio, SharePoint) required, and adept at learning new software applications.
Ability to prioritize, delegate, and manage multiple projects and responsibilities simultaneously.
Basic financial/accounting skills.
Strong oral and written communication skills.

Nice To Haves

Prior business analysis and project coordination experience in a complex multi-faceted organization working with senior level leaders across multiple locations preferred

Responsibilities

Responsible for monitoring multiple medium to large-scale project activities, managing documentation, and facilitating communication among team members to ensure the successful execution of projects.
Tracks and ensures that the schedule, budget, and details of project tasks are well-organized.
Analyzes data, prepares reports, and provides regular updates to the project team.
Identifies and escalates issues and risks and recommends solutions.
Leads and provides guidance and support to other administrative team members.
Provides support and coordination for assigned activities, ensuring all assignments and projects are delivered on-time and within scope
Assists in driving the objectives of the select projects and committee(s) forward by collaborating and serving the teams and/or chairs’ needs
Oversees meetings logistics by working with stakeholders, administrative assistants, and others to ensure key stakeholders are in meetings/engaged in the work
Assists in developing and maintaining detailed project plans with timelines, milestones, and dependencies with appropriate interim milestones to mark progress
Partners with project leadership to plan project activities, determine meeting agendas, and facilitate as appropriate; takes detailed meeting minutes and documents key takeaways such as decisions and action items
Coordinates activities of MGB subject matter experts to support their assigned project responsibilities
Proactively identifies potential issues / challenges to project implementation, escalates them to leadership, and supports devising contingency plans
Performs data analysis and manipulates large amounts of data to support business decision-making; presents data to both business and clinical constituents in an accurate, meaningful, and concise manner; converts data into persuasive presentations for leadership
Gathers data and compiles information from a variety of disparate sources and ensures data integrity using quality checks at various points in the process
Provides input to the team or senior leadership on additional analyses and key next steps
Develops strong, positive relationships with all levels of staff across MGB; collaborates with these colleagues to leverage their expertise and experiences to advance the work objectives
Participates in relationship building by providing exceptional customer service and resourcefulness; exhibits professionalism in serving as a point of contact for work.
Develops and disseminates accurate, relevant, and timely project updates to project leadership, subject matter experts, committees, and MGB leaders
Prepares concise, creative, professional summaries of analyses and plans for members of Senior Leadership and others, as appropriate
Creates draft written documents for project meetings, workshops, working sessions with the goal of facilitating decision-making, and advancing and achieving the stated milestones and objectives; obtains edits from leadership constituencies as needed and ensures information is depicted with polished formatting and graphics