Senior Project Coordinator

University of Colorado•Aurora, CO

1d•Hybrid

About The Position

The School of Medicine’s Department of Emergency Medicine has an opening for a full-time University Staff (unclassified) Research Services Senior Clinical Science Professional (Senior Project Coordinator). This Senior Clinical Science Professional will support both the EMBHR Lab (which conducts research that focuses on the advancement of methods for engaging patients, practices, and other health system representatives in co-design, testing, implementation, and dissemination of evidence-based approaches to improving mental and behavioral health) and the Colorado Clinical and Translational Sciences Institute (CCTSI) Dissemination and Implementation Research Core (which provides supports innovation, education, and application of D&I science and evidence for the CCTSI research community). In the EMBHR lab, this position will support D&I aims for multiple research projects, including application of D&I theories, models, and frameworks; development and execution of both dissemination and implementation strategies; creation of recruitment and intervention materials; measurement of D&I outcomes; and coordination of research engagement activities both in-person and virtually. More generally, the role will also include supporting preparatory activities such as IRB and protocol preparation and submission; development of operating procedures and data collection tools; and contributing to reporting and dissemination activities. The position will also involve overall project management (including managing large multidisciplinary teams) and assisting with general project needs as identified by the PI and program manager. In the CCTSI D&I research core, this position will serve as a program coordinator supporting both the D&I core’s Design & Dissemination Service (which offers both free consults and paid services to researchers within and beyond the CCTSI community) and other core initiatives. The work includes coordinating all workflows for consults and service contracts (including scheduling, taking notes, tracking key metrics including satisfaction surveys, and serving as the primary contact for service contracts including SOW creation, time tracking and billing). Additionally, this role will support projects emerging from the CCTSI D&I Community of Practice, maintain the D&I core website and its Dissemination Inspiration Library, and take on additional projects to support the core’s objectives. This role will also provide services as appropriate under Design & Dissemination Service contracts, leveraging D&I theories, models and frameworks, with oversight from core faculty. The position may also involve contributing to dissemination of D&I core research and tools through poster presentations, manuscript support, and non-academic dissemination. The ideal candidate will have experience in coordinating multiple projects related to D&I science and working in multidisciplinary/team science settings; experience managing service contracts and workflows with internal customers; a strong orientation towards customer service and excellent communication skills; productivity in working remotely; familiarity with D&I science; and experience creating recruitment/intervention materials for community-engaged research. This description is a summary only and describes the general level of work being performed, it is not intended to be all-inclusive. The duties of this position may change from time to time and/or based on business need. We reserve the right to add or delete duties and responsibilities at the discretion of the supervisor and/or hiring authority.

Requirements

Bachelor’s degree in communication, psychology or a health related field
A combination of education and related technical/paraprofessional experience may be substituted for the bachelor’s degree on a year for year basis
Two (2) years academic health research or related experience
Applicants must meet minimum qualifications at the time of hire.
Fluent (written and verbal) in English
Strong project management skills and experience within a complex and diverse environment
Ability to proactively contribute to development, evaluation and adaptation of new processes and infrastructure
Knowledge and understanding of federal regulations and Good Clinical Practice (GCP)
Demonstration of strong analytical and problem-solving skills
Ability to communicate effectively, both in writing and orally
Ability to establish and maintain effective working relationships with employees at all levels throughout the institution
Outstanding customer service skills and commitment to excellent communication and responsiveness
Demonstrated commitment and leadership ability to advance diversity and inclusion
Ability to interpret and master complex research protocol information

Nice To Haves

Experience coordinating research engagement activities with patients or community members
Proficiency using design tools such as Adobe Creative Suite, Canva and similar tools to create study materials for community-engaged or co-created research
Experience managing service contracts and workflows with internal and external customers in an academic setting
Master’s degree in communication, public health or health related field
Knowledge of the fields of health communication and/or dissemination and implementation (D&I) science

Responsibilities

EMBHR lab:
Apply D&I theories, models and frameworks to the development of dissemination and implementation strategies
Write, design, and edit study materials (with assistance from study teams) using available technology programs (e.g., Adobe Creative Suite, Canva, Microsoft Office Products) to support EMBHR studies
Coordinate research engagement activities such as Dissemination Studios, co-design sessions, advisory groups and others
Provide overall project management for EMBHR research studies, including creating and managing a detailed project plan and ensuring timely completion of all grant deliverables
Create and maintain, with assistance from study teams, Qualtrics and REDCap data collection tools, and coordinate data collection and management for EMBHR studies
Independently perform study related processes, procedures, and assessments as defined in study protocol and in compliance with regulating bodies
Independently master study materials, including but not limited to protocols, informed consent forms, and all other essential study documents for assigned studies
Develop, with assistance from study teams, protocol-specific systems and documents including process flows, data collection tools, and Standard Operating Procedures (SOPs)
Adhere to research regulatory standards
CCTSI D&I core:
Lead consult scheduling, coordination and follow-up, including taking notes and providing “action steps” covered in consults; contribute communication expertise to consults as appropriate
Create and track service contracts, including leading development of SOWs, invoicing, satisfaction surveys and project close-out
With Associate Director and Program Manager, assist with reporting for Design & Dissemination Service activities and client satisfaction
Serve as point-of-contact on contracts with external communications, graphic and website design firms, to produce and ensure high-quality dissemination products
Manage D&I core website(s) using SiteFinity platform, and maintain awareness of website best practices, accessibility requirements, university policies, etc.