SENIOR PROJECT CONSULTANT - 73005261
About The Position
The Florida Department of Revenue’s Child Support Program helps children get the financial support they need and deserve, promoting more stable childhoods and brighter futures. The Department invites you to apply to become an essential member of our team. We are committed to maintaining a diverse workforce and providing employment opportunities to veterans and individuals who have a disability. To learn more about the Department of Revenue’s excellent array of benefits, including career training, tuition waivers, paid vacations, insurance, and retirement programs, visit our website. JOB SUMMARY: This is a Senior Program Analyst position in the Department of Revenue’s Child Support Program Case and Order Establishment process, reporting to the Business Process Owner. This is a highly responsible position that will serve as team lead, manage the process operational plan, and coordinate projects and activities. Duties also include Business Process Owner activities for assigned processes by providing independent and complex consultative functions and recommending methods of implementing changes and improving the process.
Requirements
- Currently employed with Florida Department of Revenue Child Support Program
- Minimum two (2) years of experience analyzing Business Process performance measures, process functions and workflows
- Minimum two (2) years of experience leading teams or coordinating projects involving multiple team members with deadlines
- Minimum two (2) years of experience making recommendations for process improvements based on research and analysis
- Minimum one (1) year of experience providing guidance and direction on procedures to team members
Nice To Haves
- Two (2) years of experience monitoring and analyzing CAMS CRM or ECC functionality
- One (1) year of experience teaching, instructing or coaching others
Responsibilities
- serve as team lead
- manage the process operational plan
- coordinate projects and activities
- Business Process Owner activities for assigned processes by providing independent and complex consultative functions and recommending methods of implementing changes and improving the process
Benefits
- health insurance
- life insurance
- tuition waivers
- paid sick and personal leave
- paid parental leave
- 10 paid holidays annually
- retirement savings
- vision and dental insurance
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
