Senior Project Account Director – Large Scale Event (Summer 2026)

Elevate Global•Atlanta, GA

About The Position

We're looking for a Senior Project Account Director to lead client partnerships and delivery for a major large-scale event this summer. This is a high-impact role responsible for owning senior client relationships, driving operational execution, and ensuring a seamless experience from planning through post-event. This role is ideal for someone who can operate at both a strategic and executional level. You'll be the person clients trust, internal teams rely on, and leadership looks to for clarity, control, and results. The Senior Project Account Director is the senior lead across client services and account delivery for this program. You will own the relationship with key client stakeholders while ensuring all aspects of staffing and operations are delivered at a high standard. You'll partner closely with Project Directors, Regional Project Managers, Staffing, HR, and Payroll to ensure alignment across planning, execution, and reporting. This role requires strong leadership, clear communication, and the ability to anticipate issues before they become problems.

Requirements

Proven experience in senior account management, client services, or program leadership within events, experiential, or staffing
Experience managing large-scale, high-volume programs with multiple stakeholders
Strong executive presence and ability to manage senior-level client relationships
Excellent organization and ability to manage multiple workstreams at once
Comfortable operating in fast-paced environments with shifting priorities
Strong problem-solving skills with a proactive approach to risk management
Experience working cross-functionally with operations, staffing, HR, and payroll teams
Proficiency with scheduling tools, staffing systems, and Microsoft Office
Clear, confident communication skills with a client-first mindset

Responsibilities

Act as the senior point of contact for assigned clients, building trust and maintaining strong, professional relationships
Lead day-to-day account strategy and execution, ensuring all deliverables are on track and aligned with client expectations
Translate client needs into clear operational and staffing plans, working closely with internal teams
Oversee delivery across all activations, ensuring consistency, quality, and operational excellence
Proactively identify risks and resolve issues before they escalate
Lead client calls, status updates, and briefings with confidence and clarity
Partner with Project Directors, RPMs, and Staffing teams to ensure schedules, headcount, and logistics are accurate and aligned
Monitor performance across the program, including staffing quality, client feedback, and operational outcomes
Ensure all program documentation, briefs, and communications are accurate and up to date
Oversee post-event reporting, including insights, performance analysis, and client-facing summaries
Track and manage KPIs, ensuring delivery meets contractual expectations and internal standards