About The Position

StackAdapt is a leading technology company that empowers marketers to reach, engage, and convert audiences with precision using its AI-powered Marketing Platform. The platform drives measurable results across the entire customer journey through programmatic advertising and marketing channels. As a Senior Programmatic Account Manager, reporting to the Senior Manager of Client Services, you will play an integral role in post-sales client relationships, focusing on user adoption of the StackAdapt platform, campaign management, client retention, and identifying account expansion opportunities. You will collaborate closely with Account Executives, Client Service support teams, and cross-functional teams to maximize customer campaign ROI. This role also involves leveraging your Real Time Bidding/Programmatic media buying experience to optimize campaigns and develop unique solutions to ensure client satisfaction with campaign performance. StackAdapt is a Remote First company, prioritizing candidates located in Arizona, Nevada, New Mexico, or those in Pacific or Mountain Time zones.

Requirements

  • 6+ years of experience in Real Time Bidding/programmatic expertise (DSP, Ad Network)
  • Experience running Google Ad Words, Facebook Ads or executed through a DSP as a self-serve user
  • Proven success in managing client relationships and delivering service excellence
  • Focus on retaining accounts and growing revenue
  • The ability to grasp and communicate technical concepts and platform-based knowledge
  • Familiarity with the latest digital advertising trends and ideas

Responsibilities

  • Act as the main point of contact for your portfolio of clients across a wide range of verticals
  • Design unique campaign strategies within the StackAdapt platform
  • Ensure client campaigns are successful by providing regular reporting on their campaign goals, providing strategic solutions and optimizations to meet identified KPIs
  • Set up/traffic advertising campaigns on the StackAdapt DSP, including third party tag implementation and pixel creation/troubleshooting
  • Participate in the identification of upselling opportunities and improve services such as the development of tools, procedures and reports aimed to increase efficiency
  • Optimize campaigns and recommend new opportunities by analyzing campaign performance on a regular basis
  • Provide Strategic Thought Leadership, acting as a strategic advisor to your clients
  • In-person and virtual meetings, presentations, Quarterly Business Reviews and training/education
  • Travel up to 20% of time

Benefits

  • Highly competitive salary
  • Retirement/ 401K/ Pension Savings globally
  • Competitive Paid time off packages including birthday's off!
  • Access to a comprehensive mental health care program
  • Health benefits from day one of employment
  • Work from home reimbursements
  • Optional global WeWork membership for those who want a change from their home office and hubs in London and Toronto
  • Robust training and onboarding program
  • Coverage and support of personal development initiatives (conferences, courses, books etc)
  • Access to StackAdapt programmatic courses and certifications to support continuous learning
  • An awesome parental leave program
  • A friendly, welcoming, and supportive culture
  • Our social and team events!
© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service