Senior Program Specialist Housing Navigator
About The Position
The Housing Support Navigator provides housing-focused assistance and resource navigation to individuals and families experiencing housing instability, homelessness, or at risk of homelessness. This role supports participants in accessing rental assistance, locating and securing housing, maintaining stable tenancy, and resolving housing-related barriers. The Navigator connects households to basic needs and community resources in Tulare County, including mental health services, legal assistance, and other stabilizing supports. Using a strengths-based, customer-centered approach, this position promotes safe, stable housing and long-term self-sufficiency through goal setting and ongoing support.
Requirements
- Bachelor's Degree in Social Work, Social Services, or related field (preferred)
- Applicants within six (6) months of graduation will be considered
- One to two years of related experience in social services, case management, or resource navigation preferred
- Experience assisting individuals in accessing community resources highly desirable
- Strong customer service and advocacy skills
- Knowledge of poverty issues, housing systems, and community-based resources preferred
- Ability to work independently with minimal supervision
- Excellent written and verbal communication skills
- Strong interpersonal, collaboration, and public engagement skills
- Ability to track, document, and monitor services using a database
- Flexible schedule, including some evenings and Saturdays
- Valid California driver's license and proof of auto insurance
- Willingness to serve as an advocate for participants
Nice To Haves
- Bilingual in Spanish is a plus
Responsibilities
- Conduct needs assessments within 24 hours of receiving referrals
- Assist participants with housing search, rental assistance, and tenancy stabilization
- Navigate and connect participants to community resources and supportive services
- Maintain regular participant contact and meet minimum engagement requirements
- Track services, referrals, and outcomes using a database system
- Complete follow-up services to ensure successful connection to goals
- Work collaboratively with on-site program staff and internal CSET programs
- Refer participants to other CSET services as appropriate
- Facilitate and participate in community meetings and collaborative efforts
- Conduct presentations to partner agencies and develop new community partnerships
- Promote community involvement through advisory meetings and events
- Maintain accurate records and documentation to assess participant progress
- Stay current on program requirements, regulations, and local labor market information
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
