Senior Program, Sales Enablement, and Business Process Design Manager, Salesforce

CVS Health • Tallahassee, FL

7d

About The Position

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.
Position Summary
Program lead supporting all critical program management activities for Sales Flow 360. This is a key role that leads workflow design, development for New and Renewal business for our field colleagues.
Position may sit in any location.

Requirements

• Minimum 7 years Project Management
• Healthcare Industry
• Minimum 7 years of experience in management consulting, financial analysis, project management, operations management, sales and/or marketing
• Experience with mid-sized cross-functional initiatives, with a moderate to high degree of complexity
• Experience developing analysis, presentations, and support material to successfully implement strategy or change initiatives.
• Ability to travel as needed for onsite meetings.

Nice To Haves

• Strong understanding of the Aetna business through sales quoting and rating
• Business Process Design
• Effectively manage organization's resources including expenses, capital, and assets

Responsibilities

• Lead discussions with key stakeholders and business partners to identify opportunities to improve the ways our field colleagues support new and renewal business quoting, negotiations, and sold to implementation
• Leads requirements gathering sessions with our DDAT partners to support development work in Salesforce and supporting applications
• Supports questions from project managers and provides guidance on best way to approach business needs
• Responsible for sign-off of business requirements and coordinating with Lead Director for approval/ decisions.
• Supports questions from the field related to Sales Flow 360 and Allowances process
• Determines what collateral/user guides/FAQ documents are required or need to be updated based on changes introduced
• Coordinates with other Sales Enablement teams to articulate training/communications needs
• Works with business partners and stakeholders to determine business readiness and change management needs to support rollout of new technology enabled workflows

Benefits

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees