Sales Enablement Business Manager - Senior Associate

JPMorgan Chase & Co. • Jersey City, NJ

6d

About The Position

The Commercial and Special Industries (C&SI) is looking for an experienced
individual to join its Finance and Business Management organization as Senior
Associate, Sales Enablement & Business Management to support the Head of Sales
Enablement & Business Management with end-to-end execution of their objectives
1) Increasing Sales Productivity, 2) Simplify and Optimize Sales Platform and
processes, 3) Support New Business Growth 4) Marketing. The team resides within
the Commercial Bank Finance & Business Management organization.

As an Associate within the Commercial and Special Industries (C&SI) Sales
Enablement team, you will assist the lead for one of the key national programs,
aligned to Commercial Bank Sales Enablement agenda - Make The Place Better
(MTPB). This is a “always on” listening post designed to address the concerns of
Commercial Banking employees and drive confidence that “When we find a problem,
we fix it so it does not happen again.” You will be part of the program
management and execution for C&SI MTPB. As part of this role you will have to
collaborate with various internal partners to analyze employees submissions and
related data, develop insights, facilitate discussions to implement plans for
improvement, and report on opportunities and wins to improve client and employee
experiences. While the Make The Place Better (MTPB) program will remain the
primary focus for this role, you will also get an opportunity to support other
projects and programs, as well as part of the broader Sales and Business
Enablement agenda.

Requirements

• 3+ years of experience in Business Management, Project Management, Sales Enablement or Chief of Staff in the financial services industry.
• Relationship builder with ability to forge trusted relationships with a broad range of functions, experience working in a matrixed environment.
• Highly motivated and agile self-starter with excellent project management and prioritization skills.
• Strong analytical and problem-solving skills with ability to analyze qualitative and quantitative information, and present conclusions concisely.
• Proven experience delivering timely, high-quality presentations and/or reporting for various projects and stakeholders. Attention to detail is a must with continuous focus on design excellence.
• Excellent verbal and written communication skills with the ability to present information in differing degrees of detail and form depending on the audience.
• Expertise in Excel, PowerPoint, Teams, and proficiency in CRM systems.
• BA/BS degree in Business, Finance, Economics, or other related area.

Responsibilities

• Collaborate with cross-functional teams on national projects and executes initiatives that improve existing processes and align to commercial banking goals.
• Prepare and present reporting to leadership and stakeholders.
• Analyze employee submissions to determine scoping, owner assignment and identify common trends and themes.
• Triage case submissions, facilitate data-driven discussions between Global Banking and other internal partners to identify solutions and resolutions for process improvement.
• Drive continuous improvement of the client and employee experiences through intake and resolution of employee improvement case submissions.
• Develop strong relationships with global and regional partners to effectively execute on case resolutions; establish credibility, which is founded on a detailed understanding of operational data and processes.
• Help create and execute communication plans to highlight opportunities and wins.
• Cultivate, maintain, and develop relationships within Global Banking and with other strategic internal business partners.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees