Senior Program Quality Lead

RTX•Andover, MA

3d•Onsite

About The Position

At Raytheon, the foundation of everything we do is rooted in our values, mission, and purpose – deliver for all of those who defend all of us. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today’s mission and stay ahead of tomorrow’s threat. Our team solves tough, meaningful problems that create a safer, more secure world. We are seeking a Senior Program Quality Lead to join the Medium Range Air Defense (MRAD) team primarily supporting Foreign Military Sale (FMS) National Advanced Surface-to-Air Missile System (NASAMS) programs with end-users in Europe and the Middle East. As the primary quality interface for customers, you will ensure the program meets all Quality & Mission Assurance requirements. This includes coordinating with Program Managers, functional partners and Integrated Product Teams (IPTs) to support contracts through all phases of program lifecycle including bid & proposal, design & development, manufacturing & test, as well as sell-off & sustainment. You will develop and monitor quality metrics to drive proactive continuous improvement initiatives, working closely with IPTs. The ideal candidate is an experienced quality professional who can join a high performing team to support a portfolio of currently awarded and soon-to-be awarded contracts. This is an on-site position in Andover, MA.

Requirements

Typically requires a bachelor’s degree and a minimum of 10 years of prior relevant experience.
Working experience with ISO 9001 and/or AS9100 Quality Management Systems.
Working experience leading teams in failure analysis, root cause analysis, corrective and preventative action.
Working experience in providing technical program support for manufacturing and/or design processes.
The ability to obtain and maintain a U.S. government issued security clearance is required.
U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance.

Nice To Haves

Experienced team player who achieves goals and strives for continuous improvement.
Experience reviewing Statements of Work (SOW) and Corrective Action Requests
Experience interfacing directly with customers including the United States Government on DoD and/or FMS contracts.
Experience presenting, reviewing and/or approving changes through a formal Change Control Board.
Experience exercising judgement and applying resolution-making skills with appropriate supervisory intervention.
Experience in risk mitigation and opportunity management.
Earned Value Management System (EVMS) certification.
Experience comprehending and translating system requirements and contractual requirements to ensure full compliance is flowed down through product, assembly, and test documentation.
Experience applying interpersonal skills and working with customers, suppliers, and in a team environment.
Experience facilitating cross-functional teams in system improvement activities (e.g. 6-sigma, lean manufacturing)
Experienced user of Process Re-invention Integrating Systems for Manufacturing (PRISM) and/or SAP.
Experience in First Article Inspections per AS9102.

Responsibilities

Engage on both strategic and tactical levels, focusing on quality, cost and schedule performance.
Develop partnerships with senior leaders, IPTs, quality support functions and customers to define the necessary steps to implement proactive quality strategies.
Generate Basis of Estimates (BOEs) and support the Estimate at Complete (EAC) as the Quality Lead.
Lead Customer Oriented Result and Excellence (CORE) and Cost of Poor Quality (CoPQ) projects to reduce costs and increase efficiency.
Monitor / Lead root cause investigation and FRACAS activities for systemic issues to ensure robust corrective action is taken.
Drive issue resolution to ensure the program delivers the right product at the right time.
This position requires some domestic and international travel.

Benefits

Whether you’re just starting out on your career journey or are an experienced professional, we offer a total rewards package that goes above and beyond with compensation; healthcare, wellness, retirement, and work/life benefits; career development and recognition programs.
Some of the benefits we offer include parental (including paternal) leave, flexible work schedules, achievement awards, educational assistance, and child/adult backup care.
Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays.

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