Program Quality Lead

RTX • Concord, CA

2d • Onsite

About The Position

At Raytheon, the foundation of everything we do is rooted in our values and a higher calling – to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today’s mission and stay ahead of tomorrow’s threat. Our team solves tough, meaningful problems that create a safer, more secure world. Join our team as a Program Quality Lead (PQL) supporting the Advanced Technologies (AT) Strategic Business Unit. Program Quality drives customer, program, and business success by effectively synthesizing the support and results of all Quality and Mission Assurance (QMA) disciplines to ensure our customers receive quality products and services on time and on budget. You will ensure customer expectations and end-user objectives are satisfied, interfaces with program and functional partners, and oversee teams focused on Quality and Mission Assurance capability, execution and performance excellence across the full product life cycle, including technical development, production/manufacturing, integration and test and sustainment, and ensures alignment with key industry standards and initiatives, including AS9100, AS9145 and APQP. This is an Onsite role based in Massachusetts, likely Woburn or Tewksbury. This role is contingent on contract award (expected in April 2026).

Requirements

• Typically requires a Bachelor’s Degree and a minimum of ten (10) years of relevant experience in Quality, Engineering, Manufacturing, and/or Operations.
• Working experience with ISO 9001 and/or AS9100 Quality Management Systems.
• Experience providing quality technical guidance, achieving design, development, and/or manufacturing results.
• Experience with programs/contracts/efforts that have content in remote sites, particularly Site Quality experience.
• Active and transferable U.S. government-issued Secret security clearance is required prior to start date.
• U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance.

Nice To Haves

• Experience applying quality requirements and standards, including aerospace, commercial, defense, and/or space standards as well as internal policies, procedures and requirements.
• Experience with contracts / contractual requirements, particularly on U.S. Government contracts.
• Experience driving successful performance of major subcontractors, suppliers and/or IOTs.
• Experience with defense systems throughout the product life cycle, including design, production, installation, integration, test and sustainment.
• Experience identifying, evaluating, and documenting problems with requirements, program functionality, and/or software releases.
• Experience defining and evaluating Quality metrics.
• Experience collaborating cross-functionally.
• Experience assessing Engineering work products (Peer Reviews, Configuration Control Boards, Code Reviews, Product Readiness and Sale, etc.) to identify and eliminate in-phase defects.
• Experience participating in test preparation and execution to ensure requirements are verified.
• Experience in risk mitigation and opportunity management.
• Experience utilizing data, quality science tools and facilitating cross-functional teams to drive root cause, corrective action, and systematic improvement activities.
• RTX CORE qualified and proficient.
• Earned Value certified and proficient.
• Experience communicating verbally and in written communications and networking with other stakeholders.

Responsibilities

• Serve as a key member of the program leadership team, ensuring successful program performance by ensuring conforming products and services through effective collaboration and compliance with processes and procedures.
• Manage integration and execution of a team of Quality professionals across product teams and disciplines.
• Work collaboratively with cross-functional partners and customers to ensure alignment and ensure customer requirements are met.
• Guide Quality and Mission Assurance efforts for program bids and proposals, gates and milestone reviews, risk and opportunity management, and program excellence processes.
• Drive compliance with the Raytheon Quality Management System while driving continuous improvement.
• Engage on both strategic and tactical levels, focusing on quality, cost and schedule performance, early engagement, influencing and providing differentiating quality value to program teams and customers.
• Initiate and perform root cause analysis, facilitate corrective actions, and implement closed loop process controls to improve product/process predictability and capability.
• Implement Advanced Product Quality Planning in accordance with AS9145, as applicable.

Benefits

• At RTX we value: Safety, Trust, Respect, Accountability, Collaboration, and Innovation.
• Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays.
• Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees