Senior Program Manager

F5San Jose, CA
21hHybrid

About The Position

We are seeking a dynamic and seasoned Senior Program Manager to join the Central Operations team at F5. In this high-impact role, you will lead and manage a portfolio of strategic initiatives and programs that drive business growth, innovation, and execution of F5’s highest priorities. This portfolio encompasses each fiscal year’s Missions, directly driving progress toward F5’s multi-year Strategic Promises. The ideal candidate will have extensive experience successfully managing an enterprise's portfolio of high-priority initiatives to deliver measurable business outcomes while leading and mentoring a team of high-performing program managers. This role reports directly to the Director of Central Operations and requires exceptional executive presence and the ability to navigate complex, high-stakes environments with senior leadership. A background in the technology industry plus consulting, or advisory experience is highly preferred, demonstrating expertise in providing strategic guidance, building alignment, and driving transformative initiatives while enabling a program team is required. The candidate must possess high emotional intelligence, strong critical-thinking skills, and a proven ability to work cross-functionally in matrixed organizations. They should excel at influencing stakeholders at all levels, fostering collaboration, and empowering teams to achieve program success.

Requirements

  • Background in consulting or advisory roles, with expertise in guiding executive teams and senior stakeholders through complex problem-solving and decision-making processes.
  • Demonstrated experience managing programs or portfolios in cybersecurity, information security, risk management, or related domains.
  • Proven expertise in managing complex, cross-functional portfolios with competing priorities.
  • Possess a strong understanding of organizational change management principles, software development lifecycle practices, and hybrid delivery methodologies, including waterfall and agile.
  • Demonstrated experience in strategic planning, program development, resource allocation, budget management, and risk assessment.
  • Strong business acumen and understanding of enterprise-level processes and the interplay between functions, particularly Product Management and Engineering, Customer Support, Customer Success, Sales, Marketing, Technology Services, Security, Resiliency, Risk, Finance and Accounting
  • Strong interpersonal skills, high emotional intelligence, and ability to develop effective partnerships across the company to engage, align, and gain stakeholder buy-in.
  • Bachelor’s degree in Project Management, Managing Information Systems, or a related field (MBA or advanced degree preferred).
  • 10+ years of experience in portfolio management, program management, or a related leadership role, preferably within the technology sector or certification (e.g., PfMP, PMP, PgMP).
  • 6+ years Background in consulting or advisory roles, with expertise in guiding executive teams and senior stakeholders through complex problem-solving and decision-making processes.

Responsibilities

  • Promise Portfolio Management: Refine, implement, and maintain the Promise portfolio management framework, ensuring alignment with the company’s strategic objectives.
  • Monitor and evaluate 1-2 Promise portfolio performance, identifying risks, opportunities, and areas for improvement. While refining and monitor measures of success / KPIs for the portfolio.
  • Manage rhythm of business – including communications, status reports, and readouts to stakeholders and leadership
  • Partner with leaders to draft, refine, and socialize OKRs, ensuring strong alignment between strategy, priorities, and execution.
  • Strategic Planning: Act as a strategic advisor to senior leaders, offering thought leadership, data-driven recommendations, and insights to shape strategic initiatives and ensure effective execution.
  • Conduct market and industry analysis to inform decisions and identify emerging opportunities.
  • Create and maintain roadmaps to communicate priorities, timelines, and dependencies to stakeholders.
  • Stakeholder Engagement: Collaborate with cross-functional teams, including Product Management, Engineering, IT, HR, Sales, Marketing, Security and Risk Management, to ensure successful delivery of initiatives.
  • Serve as the primary point of contact for 1-2 Promise status, providing transparent reporting and insights to the Central Operations leadership and executive leadership team.
  • Facilitate decision-making by presenting data-driven recommendations to senior executives.
  • Governance and Resource Allocation: Work with leadership team to maintain and refine governance processes to evaluate, prioritize, and approve new initiatives and projects within the portfolio.
  • Optimize resource allocation across the portfolio, balancing strategic priorities with capacity constraints.
  • Ensure compliance with organizational policies, processes, and standards.
  • Leadership and Mentorship: Mentor team members, fostering professional development and growth.
  • Contribute to a culture of accountability, collaboration, and continuous improvement across the portfolio management function.
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