[Job - 27101] Senior Program Manager, New Jersey/New York (Hybrid in Ratiran/NJ)

CI&T•New York, NY

6d•Hybrid

About The Position

We are tech transformation specialists, uniting human expertise with AI to create scalable tech solutions. With over 8,000 CI&Ters around the world, weâve built partnerships with more than 1,000 clients during our 30 years of history. Artificial Intelligence is our reality. We are offering a Hybrid Position based in our offices located in Raritan, New Jersey. This role requires the candidate to work from the office 3 times per week. Additionally, the candidate must be available to travel to client sites as needed. We are seeking a Senior Program Manager to lead account growth and portfolio strategy for a global Medical Devices enterprise. This role is laserâfocused on business development: building executive relationships, shaping client demand, and expanding our footprint by translating business challenges into technologyâenabled solutions. You will partner closely with client business and IT leaders to co-create roadmaps, originate new engagements, and orchestrate crossâfunctional teams to deliver measurable outcomes. Operational delivery leadership (teams, cadence, execution) is supported by a Senior Manager; your core mandate is relationship development, thought leadership, and growth.

Requirements

5+ years in program/account management or consulting, with a strong record of growing enterprise accounts through consultative selling.
Deep domain experience in Healthcare & Life Sciences, specifically Medical Devices (regulatory context, quality systems, manufacturing/supply chain, commercial operations).
Proven ability to engage executives, build trust, and translate business needs into technology strategies and delivery roadmaps.
Comfort shaping solutions with crossâfunctional teams (strategy, product, data, engineering) and negotiating scope, commercials, and governance.
Strong business case development skills: value hypotheses, KPIs, ROI, and outcome measurement.
Solid understanding of modern digital and data platforms (cloud, data engineering/analytics, integration, workflow/automation) and AI.
Excellent communication and executive presence; able to craft concise narratives and lead Câsuite conversations.
Experience operating within regulated environments and quality frameworks common to MedTech.

Nice To Haves

Bachelorâs degree required; MBA or equivalent consulting experience preferred.

Responsibilities

Own the account growth agenda: develop and execute a growth plan, build pipeline, and close new programs/projects within the client.
Cultivate senior relationships across business (e.g., commercial, supply chain, quality, operations) and IT; become a trusted advisor on Medical Devices challenges and opportunities.
Lead discovery and shaping: diagnose business problems, frame value cases, and define solution approaches that connect domain needs with modern technology (data, cloud, digital platforms, AI/automation).
Craft compelling proposals and statements of work; drive pricing, scoping, and approvals in partnership with sales, delivery, and solution architecture.
Build executive-ready narratives: business cases, ROI models, and outcome-based roadmaps aligned to regulatory and quality requirements typical of MedTech.
Orchestrate internal and partner teams to ensure feasibility, resourcing, and smooth kickoff; maintain portfolio visibility and risk/opportunity tracking.
Represent CI&T thought leadership in Medical Devices: market trends, product lifecycle, postâmarket surveillance, digital manufacturing, connected devices, service/repair, and supply chain.
Track and report growth KPIs (pipeline, win rate, revenue expansion, NPS, executive engagement) and course-correct proactively.