Senior Program Manager - BIDMC

Beth Israel Lahey Health•Boston, MA

33d•$79,997 - $124,800

About The Position

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. This position is a key member of the BIDMC management team and draws on a broad understanding of the medical center and departmental practices and policies and is responsible for providing analytics and project support of major projects to change or enhance business practices, processes and systems.

Requirements

Bachelor's degree required; Master's degree preferred.
Minimum 5-8 years related work experience required in Program and/or Project Management.
Advanced skills with Microsoft applications which may include Outlook, Word, Excel, PowerPoint or Access and other web-based applications.
May produce complex documents, perform analysis and maintain databases.

Responsibilities

Provides leadership in developing and implementing multiple large and smaller complex projects simultaneously.
Works with the leadership team to develop proposals for operational and process improvement projects related (but not limited) to: service excellence, patient safety, clinical compliance, and operations improvement.
Ensures appropriate project prioritization and requests for resources.
Ensures programs and projects are appropriately managed and delivered on time, within budget, to meet the strategic and operational needs of the department.
Develops project work plans including identification of key stakeholders, deliverables, timelines and required resources for initiatives.
Designs data collection methods and data analyses, measurement and analytic strategies to monitor the key performance indicators and outcomes of projects over time.
Interprets and reports data to a variety of audiences and uses data to support recommendations for business planning decisions, resource requests and during the annual budget planning process which encompasses.
Designs communication strategies for project progress.
Ensures timely and consistent communication of project priorities, status, timelines, and deliverables to the user community.
Creates reports and dashboards to track performance against divisional goals.
Has the authority to direct and support employees daily work activities.
Has the direct responsibility to undertake the following employment actions: hiring, termination, corrective action and performance reviews.