Senior Program Manager

Creation Technologies•St. Peter, MN

9d•$130,000 - $150,000

About The Position

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. A Creation Technologies Senior Program Manager (Sr. PM) is a highly experienced professional responsible for leading complex customer accounts and programs, regardless of size or complexity. This role serves as a key leader within the organization, driving strategic initiatives, influencing operational outcomes, and championing customer success. The Sr. PM mentors junior team members and plays a pivotal role in aligning business unit (BU) strategies with customer goals. The Deadline to apply for this position is 12 noon on Tuesday , March 31st.

Requirements

Bachelor’s degree or equivalent combination of education and experience.
6+ years of progressive electronic manufacturing services (EMS) or relevant industry experience, with a proven track record of success in managing complex programs.
Advanced understanding of program management principles, including New Product Introduction (NPI), lean techniques, and Six Sigma.
Strong expertise in financial forecasting, budgeting, and variance analysis.
Exceptional leadership, mentoring, and communication skills, with the ability to influence at all organizational levels.
Advanced proficiency in MS Office Suite (Excel, Teams, Outlook, PowerPoint, MS Project) and Enterprise Resource Planning (ERP) systems.

Nice To Haves

Certified Six Sigma Green Belt preferred.

Responsibilities

Leads high-profile programs, aligning strategic goals with customer requirements and operational capabilities.
Oversees program metrics such as revenue, on-time delivery, and material excess, driving continuous improvements.
Fosters collaboration across CFTs and business units, engaging stakeholders at all organizational levels.
Champions systemic improvements, leveraging expertise in operational targets and owns CFT budget planning and material forecasting, addressing Profit and Loss (P&L) variances and driving cost optimization strategies.
Develop and manage timelines, adjusting schedules as needed to meet milestones such as New Product Introduction (NPI), completion and delivery dates.
Management of process validations such as: Installation qualification (IQ), Operational qualification (OQ), Performance qualification (PQ).
Leads program quoting and re-quoting activities, ensuring accurate forecasting and profitability.
Implements corrective actions for quality issues, working with technical teams to identify root causes.
Proactively anticipates risks, creating mitigation plans for high-impact scenarios.
Serves as the primary advocate for customer success, ensuring alignment between customer goals and organizational objectives.
Leads customer business reviews, presenting performance data and strategic recommendations.
Mentors Program Managers and CFT members, fostering a culture of collaboration and continuous improvement.
Designs and facilitates training programs for program management professionals.
Leads and influences strategic initiatives at the BU level, aligning resources to achieve long-term objectives.
Develops and manages programs to improve service delivery and customer satisfaction.
Travel as required (up to 10%).
Other duties and responsibilities as assigned.