Senior Program Manager, Worldwide Grocery Retail Development & Growth Business Operations

Amazon • Nashville, TN

11h

About The Position

Join us as we grow Amazon's Grocery and Retail businesses! We are passionate
about creating a shopping experience that customers will love. If you’re
interested in a fast-paced, ambiguous, and highly-collaborative environment
that’s more start-up than big company, we want to talk to you.

The Sr. Program Manager will provide support for Amazon’s physical retail
locations through strategic planning, project management, and real estate life
cycle management. They will work with business leaders to execute on short- and
long-term strategies and collaborate with internal stakeholders to build
processes and tools allowing us to scale.

Requirements

• 5+ years of program or project management experience
• Experience using data and metrics to determine and drive improvements
• Experience owning program strategy, end to end delivery, and communicating results to senior leadership

Nice To Haves

• 2+ years of driving process improvements experience
• Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field

Responsibilities

• Drive new store expansion process improvements; enable streamlining to achieve operational excellence, benchmarking, and development and tracking of key performance metrics.
• Own real estate life cycle end-to-end and clearly communicate procedural updates to wider real estate team.
• Develop and implement pipeline management tracking and mechanisms to scale and easily identify issues.
• Identify areas of risk to project timelines, and escalate to program leadership in a timely manner.
• Work with cross-functional partners to establish best practices and procedures; proactively identify blockers to remove.
• Own key real estate tools and development of new tools (including but not limited to key legal, financial, real estate, and benchmarking tools).
• Support processes to gather legal, policy and other requirements, assess them for completeness, and translate them for teams, stakeholders, and sponsors who will address and implement those requirements.
• Implement and document controls and processes to manage the transfer and sharing of data.
• Present and articulate real estate status and progress to senior leadership; moderate real estate-owned meetings.
• Consistently challenge practices to ensure the team is consistently raising the bar on its performance and operational excellence.

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level