Sr Program Manager, Worldwide Operations

Palo Alto Networks
2dOnsite

About The Position

Our Mission At Palo Alto Networks®, we’re united by a shared mission—to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you’re ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you’re in the right place. Who We Are In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us! We believe collaboration thrives in person. That’s why most of our teams work from the office full time, with flexibility when it’s needed. This model supports real-time problem-solving, stronger relationships, and the kind of precision that drives great outcomes.

Requirements

  • Experience: Minimum of 5-7 years of project management experience in Supply Chain Operations, Quote to Bill, and/or Salesforce.com, with a proven track record of successfully managing and delivering large-scale projects.
  • Strong understanding of Quote to Bill (Q2B) processes, including order management, third party fulfillment, returns, and invoicing, Experience with Salesforce.com implementation and integration, including knowledge of Salesforce CPQ (Configure, Price, Quote) with hardware and SaaS products.
  • Experience working with ERP systems such as SAP, Oracle, or other supply chain and financial management platforms.
  • Skills: Strong project management skills, with expertise in Agile methodologies.
  • Expertise in Supply Chain Management processes, including planning, inventory management, direct supplier procurement, order fulfillment, and logistics.
  • Solid understanding of system integration and the ability to manage complex technical projects with multiple dependencies.
  • Excellent communication, interpersonal, and leadership skills, with the ability to collaborate with cross-functional teams.
  • Proficient in project management software (e.g., Jira, Asana, etc.), and Google Suite products.

Nice To Haves

  • Certifications (Preferred but not required): PMP (Project Management Professional) or equivalent certification.
  • Salesforce Administrator or Salesforce Certified Consultant.
  • Additional Skills & Attributes Problem-solving ability with a focus on innovative, cost-effective solutions.
  • Strong analytical and organizational skills, with the ability to manage multiple priorities and tight deadlines.
  • Ability to adapt to changing business environments and navigate ambiguity.
  • Strong stakeholder management and conflict resolution skills.

Responsibilities

  • Project Leadership & Management: Lead cross-functional project teams, manage timelines, resources, budgets, and scope for initiatives related to Supply Chain Operations and Order to Cash processes.
  • End-to-End Supply Chain Management: Oversee key projects aimed at improving Supply Chain processes, including procurement, inventory management, order fulfillment, shipping, and returns.
  • Quote to Bill Optimization: Manage Q2B projects focused on optimizing processes from order entry through invoicing, ensuring smooth integration across various systems, including SFDC and SAP.
  • Salesforce.com (SFDC) Implementation & Integration: Lead projects involving the implementation, customization, and optimization of Salesforce.com supporting operational teams, ensuring seamless data flow and alignment with Quote to Bill (Q2B) processes.
  • Stakeholder Engagement: Collaborate with senior leadership, business stakeholders, IT, and external partners to define project scope, deliverables, and priorities. Communicate project status and issues effectively to stakeholders.
  • Risk Management: Proactively identify and mitigate project risks, ensuring that project timelines, budgets, and quality standards are met.
  • Continuous Improvement: Drive ongoing improvement initiatives to optimize workflows, reduce bottlenecks, and enhance the efficiency of supply chain and order management processes.
  • Reporting & Documentation: Develop and maintain comprehensive project documentation, including project plans, status reports, post-implementation reviews, and lessons learned.
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