Senior Program Manager, Internal AI

Clinton Health Access Initiative

110d

About The Position

CHAI is seeking a Program Manager, Internal AI to shape and execute an organization-wide internal AI strategy. This role will help select, implement, and drive change management of AI technologies and tools that enhance our mission to save lives and improve health outcomes around the world. The Program Manager, Internal AI will drive AI adoption across teams, build staff capacity, and ensure CHAI uses AI responsibly and effectively to increase operational efficiency and programmatic impact. The successful candidate will combine AI fluency with strong change leadership skills, guiding CHAI’s evolution into an AI-enabled organization. For candidates looking to apply both technical expertise and a project management skillset, this role offers professional growth, global influence, and a direct line to meaningful change. This position is flexible to being based in one of CHAI’s program countries pending country leadership approval and subject to the ability to obtain work authorization. See where we work here.

Requirements

Bachelor’s degree in Business, Computer or Data Science, Public Health, or a related field (Master’s in Public Health or Public Policy is a plus).
5–7 years of experience in technology or digital transformation program management, including leading cross-functional technology adoption initiatives.
2+ years of hands-on experience with GenAI tools (particularly LLMs such as ChatGPT or Claude) and platforms, with a strong understanding of their capabilities, limitations, and integration requirements.
Experience with enterprise-wide AI evaluation, procurement, deployment, and governance in complex organizations.
Strong stakeholder management and cross-functional coordination skills in fast-paced, results-oriented environments.
Excellent communication and facilitation skills, with demonstrated ability to translate technical concepts into accessible language and influence stakeholders across diverse teams.
Passion for technology and a strong belief that GenAI can enhance productivity and impact of work.
Willingness to travel internationally, up to 10%.

Nice To Haves

Experience in global health, public health, international development, or other mission-driven organizations.
Knowledge of regulatory environments, health data privacy and security, and AI policy development in LMICs.
Familiarity with responsible AI frameworks and ethical considerations in healthcare and development contexts.

Responsibilities

Internal AI Strategy Development
Refine and execute CHAI’s internal AI strategy in alignment with organizational priorities.
Evaluate, select, and manage a portfolio of AI tools and platforms that meet internal team needs.
Monitor emerging AI technologies and assess their potential for operational and programmatic applications.
Work with the IT Team to integrate, maintain, and scale approved AI technologies.
Develop frameworks, playbooks, and best practices to institutionalize AI strategy and support continuous improvement.
Cross-Organizational AI Adoption
Design and deliver training programs to build AI literacy across program and country teams.
Drive change management strategies to support responsible AI adoption across teams with varying levels of knowledge in AI.
Establish and track KPIs to measure AI adoption, engagement, and demonstrable improvements in productivity and impact.
Strategic Use Case Development
Partner with CHAI’s Innovation Team and programmatic or functional teams to identify high-value AI use cases, as well as proactively identify opportunities to embed AI into workflows.
Provide hands-on technical and advisory support to teams developing AI-enabled solutions for high-priority use cases.
Team Leadership & Collaboration
Partner with IT Team and programmatic or functional teams to integrate AI into existing systems and workflows.
Manage relationships with AI vendors, consultants, and external technology partners.