Senior Program Manager, Foundational AI

Whoop•Boston, MA

2d•Onsite

About The Position

At WHOOP, we're on a mission to unlock human performance. WHOOP empowers its members to perform at a high level by providing a deep understanding of the interactions between their unique physiology and chosen behaviors. As a Senior Program Manager at WHOOP, you will be a critical member of the team that develops the next generation of models that will power the features we can provide to members. This role sits at the intersection of machine learning, data science, sensor intelligence, platform engineering, and product, and is responsible for translating complex technical work into clear plans, dependencies, and outcomes to ensure projects are delivered on time, aligned to strategy, and built for scale. Success in this role will require a high degree of adaptability and a solutions mindset, ability to simplify complexity, while continuously managing shifting priorities. Foundational AI capabilities are critical to our ability to innovate quickly and responsibly. This role ensures that the underlying systems powering our features are delivered thoughtfully, reliably, and in a way that unlocks impact across the entire organization.

Requirements

4+ years of industry experience in program or project management, preferably involving AI/ML, data platforms or large-scale systems
Experience working with research teams
Familiarity with agile methodologies, sprint planning, backlog grooming processes
Data-driven approach to strategic planning, comfortable reviewing metrics and identifying ways to measure program success
Familiarity with AI/ML concepts (e.g., model training, inference, data pipelines, evaluation, experimentation), hands-on coding experience is not required
Clear, confident communicator who can bridge deeply technical teams and business stakeholders
Proven ability to influence without authority and drive alignment across diverse teams
Experience organizing projects using Jira or similar platforms preffered

Nice To Haves

Experience working with AI research or applied ML teams preferred
Background in consumer technology, platforms, or data-driven products preferred

Responsibilities

Drive Foundational AI projects from kickoff through development to deployment and stabilization
Support the VP of Foundational AI to translate strategy into executable roadmaps with clear milestones, risks, dependencies, and success metrics
Develop project plans consistent with business goals and requirements for algorithm performance
Establish and maintain program governance, including planning cadences, status reporting, decision forums, and executive communication
Work with the FAI team, Data Science, Sensor Intelligence, WHOOP Labs, Data Engineering, Software, Firmware to ensure project objectives and priorities are aligned across departments
Bring together key stakeholders to facilitate timely and lasting decision-making
Partner with the broader RAD program management team to continuously improve the development process to enable execution of projects in an organized, methodical, and predictable manner.
Identify and manage project risks and issues, ensuring mitigations are in place to reduce potential impacts.
Facilitate cross-functional communication across WHOOP for awareness and understanding.
Understanding of technical issues to facilitate resolution of project blockers is a plus