Senior Program Manager (Health)

VMLY&R•Chicago, IL

27d•$75,000 - $180,000•Hybrid

About The Position

VML HEALTH is a global healthcare agency that partners with healthcare clients across a broad definition of health, from high science to wellness and everything in between. It operates fluidly within the VML agency, as a core group of health specialists (a 'vertical') that has the benefit of autonomy in management, but with support of non-health expertise. At the heart of health is the story of life - all the highs and lows, ambitions, and possibilities. But facing a health challenge can suddenly pull people away from these stories, knocking them off course. Our purpose is to bridge this gap, bringing people closer to life and all its meaning. We gain a deeper understanding of Healthcare Professionals' and patients' needs, behaviors and lived experiences through what we call 'radical empathy'. VML Health creates connected brands that get to the heart, bringing people closer to the lives they want to live. Get to the heart. Connect for life. VML Health is seeking an experienced Senior Program Manager who can quickly understand our clients' needs and objectives and effectively manage a variety of internal stakeholders across multiple departments to deliver on those objectives. The Senior Program Manager is responsible for building, coaching, and leading teams to ensure successful project delivery by monitoring and managing against process across the brand portfolio. We need individuals who are proactive problem solvers that can manage team dynamics, manage project financial performance, clearly communicate status, and drive project deliverables to meet deadlines. This role requires someone who embodies VML's core values: Connect Meaningfully, Inspire Creatively, Include Purposefully, and Approach Positively.

Requirements

8+ years of project management experience, including working at a marketing agency and experience working with pharmaceutical brands.
Someone with extensive team management skills for teams of 8+.
Able to provide proactive and assertive leadership in problem-solving, managing financial success of projects, maintaining timelines, and reducing waste.
Someone with strong interpersonal skills and able to resolve conflict with productive outcomes.
Able to effectively work across departments with diplomacy and a firm understanding of other's roles and perspectives.
Able to manage multiple work-streams (projects) effectively and efficiently.
Able to view problems in context at the system level and align solutions with the strategic direction of our clients and company.
Experienced with multiple application lifecycle management solutions.
Proactive, adaptable, and flexible.
A lifelong learner, demonstrated commitment to continuous improvement.
Someone with strong attention to detail.
Someone with a demonstrable ability to operate under tight deadlines with complex business/technical solutions.
Able to manage workload with minimal supervision.
An excellent written and verbal communicator.

Nice To Haves

PMP Certification preferred.

Responsibilities

Lead multiple projects and/or programs of projects under one or more clients.
Manage projects as well as coach, manage, and mentor direct reports.
Continuously monitor project health via resourcing, profitability, and burn rates.
Identify project risks and create risk mitigation plans.
Work closely with Client Engagement and delivery teams to architect solutions that best meet client requirements.
Create/draft scopes of work and staffing plans.
Manage internal teams and client relationships in alignment with the Client Engagement team.
Become an expert in our health clients' medical/legal/regulatory review processes.
Be responsible for interviewing and making recommendations to hire at the Program Manager level and below.
Serve as a key point of contact and liaison for cross-divisional teams, agency peers, and management.
Partner with Client Engagement to organically grow accounts.
Support the creation of RFP responses with other teams within VML and new business engagement.

Benefits

Passionate, driven people | We champion a culture of people that do extraordinary work.
Consciously cultivated culture | We aim to embody the behaviors to build an inclusive community that is in it together, bringing both positivity and active listening into the workplace as we simultaneously strive to empower creative bravery.
Competitive benefits | What we offer full time hires ranges from the full spectrum of group health coverage options (medical, dental, vision) to a generous 401k match (100% dollar-for-dollar match, up to 5% of salary contribution), and a variety of paid time off offerings that reflect our investment in all aspects of your overall life balance and wellness.
Growth-minded opportunities | We aim to nurture a culture of real-time feedback, growth-oriented mindset, and plenty of training opportunities through VML and WPP, so you can continue to grow personally and professionally.

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