Senior Program Manager, GTM Operations (RapidScale)

Cox Enterprises • Raleigh, NC

19d • Hybrid

About The Position

At RapidScale, exceptional technology is powered by exceptional people. We deliver secure, reliable managed and advisory services across private, public, and hybrid clouds, helping organizations innovate, adapt, and grow. As an Elite Broadcom VMware VCSP Partner and top partner with AWS, Azure, and Google, our solutions focus on business outcomes with embedded cyber resiliency and AI to protect today and enable tomorrow backed by the strength of the Cox family of companies. We are seeking a strategic and execution-oriented Senior Program Manager to join our Go-to-Market (GTM) Operations team. GTM Operations supports Sales and Marketing while partnering across the organization, including - Finance, Product, Delivery, Customer Success teams - to ensure alignment and execution of both day-to-day operations and strategic initiatives. Reporting to Sr. Director GTM Operations, this role will lead the planning and execution of high-impact GTM programs that translate strategy into scalable, cross-functional outcomes. The ideal candidate is a proactive problem-solver with a strong background in program management, GTM execution and cross-functional collaboration.

Requirements

• Bachelor’s degree in a related discipline (i.e. Business, Marketing) and 4 years’ experience in a related field (i.e. program management.) The right candidate could also have a different combination, such as a master’s degree and 2 years’ experience; a Ph.D. and up to 1 year of experience; or 8 years’ experience in a related field
• Experience in GTM or Sales Operations environment
• Experience managing cross-functional programs involving GTM frameworks, sales cycles, and partner ecosystems to include Sales, Marketing, Product, Finance, and/or Customer Success teams
• Experience using project management and collaboration tools such as Monday.com, Power BI, and Salesforce

Nice To Haves

• 3+ years of experience in GTM or Sales Operations environment preferred
• Experience executing GTM programs including process automation, training/enablement, and partner/alliance initiatives
• Experience coordinating with external vendors to meet deliverables

Responsibilities

• Program Execution: Lead the end-to-end execution of GTM programs, ranging from tools and technology implementation, to process automation, training and enablement, and partner and alliance-specific initiatives. Translate business objectives into actionable program plans with clear milestones, deliverables, and success metrics. Partner with GTM leadership to prioritize initiatives based on impact, feasibility, and alignment with company strategy.
• Cross-Functional Alignment: Partner with Sales, Marketing, Product, Finance, Delivery, Customer Success to ensure GTM strategies are aligned and executed effectively. Facilitate regular cross-functional meetings to drive alignment, resolve blockers, and maintain momentum.
• Operational Excellence: Develop and manage detailed project plans, timelines, and resource allocation for GTM initiatives. Monitor program health and proactively identify risks, dependencies, and mitigation strategies Identify and implement improvements in GTM workflows, communication, and program governance.
• Performance Tracking: Define and track KPIs for GTM programs, providing regular reporting and insights to stakeholders. Build dashboard and reporting frameworks to provide visibility to executive stakeholders. Analyze program outcomes and recommend adjustments to improve future performance.
• Stakeholder Communication: Serve as the central point of contact for GTM program updates, risks and escalations. Ensure timely and effective communication of program updates , changes and outcomes to all relevant stakeholders.
• Vendor Coordination: Manage external vendors involved in GTM programs, ensuring deliverables are met and aligned with internal goals.

Benefits

• The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company’s needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members.
• Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
• Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO).

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level