Senior Program Manager, Global Employee & Labor Relations

Adobe • San Jose, CA

2d

About The Position

The Senior Program Manager, Global Employee & Labor Relations (ELR), plays a critical role in supporting the infrastructure, programs, and operational excellence that enable our world-class ELR function! This role drives execution of core programs, operational rhythms, and process improvements that strengthen consistency, governance, and data-informed decision making across all regions. This role works with the ELR leadership team and cross-functional partners to operationalize key ELR processes. It also optimizes workflows, delivers reporting and insights, and supports scalable tools for leaders and employees during workforce change. This role is ideal for a highly organized and diligent operational leader! They must have strong abilities in managing projects and systems thinking. The leader should also complete tasks in a fast-paced, global, and matrixed environment.

Requirements

• 8-10+ years of experience in workforce and labor relations, HR Operations, Strategic Operations, Program Management, or related field within global, matrixed organizations.
• Strong program/project management skills with a track record of driving complex, cross-functional work.
• Experience improving processes, implementing workflows, or enabling technology solutions within HR/ER/LR.
• Excellent communication and cross-functional partner management skills across levels and regions.
• Strong analytical skills with experience using data to inform decisions, create reporting, and assess program performance.
• Experience managing documentation, standardization, and governance processes at scale.
• Ability to operate with speed, precision, and attention to detail in a fast-paced environment.

Responsibilities

• Workforce Optimization & Strategic Programs Lead the execution of complex organizational transformations, including reorganizations, restructuring initiatives, and operating model shifts. This role will partner closely with HRBPs, EWX, Legal, Finance, Communications, and business leaders to ensure that organizational changes are delivered with precision, transparency, and minimal disruption to the business. Create and maintain repeatable change processes—including risk assessments, communications templates, toolkits and guides.
• Program & Project Management Lead end-to-end project management for assigned global programs (e.g., case management, workforce optimization, labor relations, operational reviews, compliance programs). Develop tools and data management for successful implementation of programs. Build lightweight project plans, track achievements, and manage risks to ensure program delivery on time and within scope. Collaborate with regional ELR leaders to gather input, validate processes, and ensure global alignment. Support cross-functional project teams by driving coordination, communication, and documentation.
• Data, Insights & Reporting Partner with People Analytics to support dashboards and reporting that highlight case trends, risk indicators, and workforce patterns. Conduct data validation, quality checks, and synthesis to ensure accuracy and usability of insights. Translate data into clear summaries, visuals, and trends to support decision-making and leadership updates. Seek opportunities to increase automation, efficiency, and predictive insights within reporting.
• Governance, Risk & Compliance Support alignment of programs and processes with regional regulatory requirements, ER/LR compliance needs, and company policies. Assist in internal audit readiness, document reviews, and the identification of process gaps or improvement opportunities. Maintains global standards and governance artifacts while ensuring local nuance is captured and maintained appropriately.
• Cross-Functional Collaboration Partner with Global Employment Legal, Security, HR Operations, and People Experience teams to support aligned workflows and interlocks. Serve as an ELR Operations representative for enterprise programs concerning client coordination, workforce metrics, or organizational change. Support feedback loops with regional ER/LR leaders to promote continuous improvement and operational scalability.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees