Senior Program Manager, Fleet, PM

Amazon•Nashville, TN

About The Position

Amazon is looking for a Senior Program Manager with a strong delivery record and proven project management experience to own strategic, tactical, cross-functional and technology projects and programs across multiple verticals. This role requires scoping and creating project plans, developing processes, coordinating and driving execution, and communicating to senior management on status, risks and process/product changes. Cross-team coordination, project management and executive presentation skills are essential. The ideal candidate will leverage extensive project management experience, combined with deep analytical capabilities and a keen sense of innovation, to lead complex projects from conception to completion. Amazon supports vendors, sellers, and third-party partners around the globe. As a (Senior) Program Manager with Amazon, you will have the opportunity to develop the business requirements and influence the success of these partners. In this role, you will own operational programs related to our vendors, and third-party partners and work to resolve operational issues. As a program manager you will work cross-functionally to drive customer centric programs. This role requires a deep need for stakeholder management, an ability to synthesize data and information, and communication across internal and external partners. Your day will be a dynamic blend of strategic planning, cross-functional collaboration, and problem-solving. You'll dive deep into program development, working closely with internal and external stakeholders to design and implement initiatives that improve our fleet's performance and reliability. We are the Global Fleet and Products organization, dedicated to managing and supporting Amazon's Last Mile Fleet. Our mission is to ensure world-class vehicle safety and maintain 100% mission-capable vehicles through strategic, tactical, and technological innovations.

Requirements

5+ years of program or project management experience
Experience using data and metrics to determine and drive improvements
Experience owning program strategy, end to end delivery, and communicating results to senior leadership
Experience defining program requirements and using data and metrics to determine improvements
Experience working cross functionally with non-tech teams
Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)

Nice To Haves

5+ years of owning program strategy, end to end delivery, and communicating results to senior leadership experience
Bachelor's degree
5+ years of driving process improvements experience
Experience in complex problem solving, and working in a tight schedule environment

Responsibilities

Design comprehensive program strategies that drive operational improvements and support business objectives
Coordinate complex projects across multiple teams, ensuring seamless communication and alignment
Leverage analytics to identify opportunities, track performance, and implement continuous improvements
Proactively identify, assess, and mitigate potential challenges in program execution
Communicate effectively with senior leadership, presenting clear insights and recommendations