Senior Program Manager - Community Health

Presbyterian Healthcare Services
$67,101 - $102,461Remote

About The Position

This position is solely responsible for managing the design, development, and implementation of community health initiatives to improve population health outcomes for our patients, members and communities. Accountable for collaboration and engagement methodologies with extensive community, public health, and population health relationships. This position will lead and participate in multi-disciplinary engagement teams which leverage integration to maximize results while also weighing the practical considerations and potential barriers that exist when implementing programs in clinical and diverse community settings. How you grow, learn and thrive matters here. • Educational and career development options, including tuition and certification reimbursement, scholarship opportunities • Staff Safety (a wearable badge that allows nurses to quickly and discreetly call for help when safety is a concern) • Differentials for night/weekend shifts, higher education, certifications and various lead roles (for eligible positions) • Malpractice liability insurance • Loan forgiveness through the New Mexico Higher Education Department • EPIC electronic charting system

Requirements

  • Bachelors degree in public health; community health; public administration, education or related field required.
  • Seven or more years of relevant industry specific experience demonstrating strong leadership skills and a proven ability to facilitate cross-functional teams.
  • Experience facilitating diverse community-based groups to foster partnerships.
  • Strong research competencies, written and oral communication.
  • Computer knowledge to include Windows, word-processing and database systems.
  • Requires detailed knowledge of population health and public health research and interventions, including the interpretation of data
  • Data management and insight reporting, preferably experience with Electronic Health Records

Nice To Haves

  • Masters degree preferred, but not required based upon relevant experience.

Responsibilities

  • Leads, coordinates, and sustains Presbyterian community health initiatives, ensuring alignment with organizational goals and community needs.
  • Promotes a systemwide community health approach, dynamically selecting, prioritizing, and redirecting initiatives while building organizational capacity for innovation, best practices, and knowledge transfer.
  • Develops and deploys strategies that align practitioners, providers, and community partners with new community–clinical linkage models to improve population health.
  • Engages, influences, and collaborates with internal leaders (executives, service lines, PCMH, PMG providers) and external stakeholders (network providers, government entities, community organizations).
  • Manages complex community health programs from planning and design through implementation, evaluation, reporting, and continuous improvement.
  • Identifies community health needs and relevant initiatives, supports outreach and engagement strategies, and participates on community councils and boards representing Presbyterian.
  • Ensures financial and operational performance of community health initiatives, identifies grant opportunities, develops proposals, tracks deliverables, and presents outcomes to senior leadership.
  • Coordinates communication strategies for internal and external stakeholders and supports data management planning, including data collection, databases/EHRs, privacy, and reporting.
  • Provides technical and user support for program data systems (Epic, Salesforce, closed-loop referral platforms), gathers and analyzes metrics, and delivers research, analytical insights, and recommendations.
  • Supports frontline workers and may provide direct patient assistance as needed, while performing additional duties that advance community health goals.
  • Other duties as assigned

Benefits

  • Educational and career development options, including tuition and certification reimbursement, scholarship opportunities
  • Staff Safety (a wearable badge that allows nurses to quickly and discreetly call for help when safety is a concern)
  • Differentials for night/weekend shifts, higher education, certifications and various lead roles (for eligible positions)
  • Malpractice liability insurance
  • Loan forgiveness through the New Mexico Higher Education Department
  • EPIC electronic charting system
  • Presbyterian employees have access to a fun, engaging and unique wellness program, including free on-site and community-based gyms, nutrition coaching and classes, mindfulness and meditation resources, wellness challenges and more.
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