Senior Program Manager, Business Transformation

Amplitude • San Francisco, CA

12h

About The Position

Amplitude is a leading digital analytics platform that helps companies unlock the power of their products. More than 3,200 customers—including Atlassian, Jersey Mike’s, NBCUniversal, Shopify, and Under Armour—rely on Amplitude to gain self-service visibility into the entire customer journey. Amplitude guides companies every step of the way as they capture data they can trust, uncover clear insights about customer behavior, and take faster action. When teams understand how people are using their products, they can deliver better product experiences that drive growth. As an organization, we approach challenges with humility, take ownership of our contributions, and embrace a growth mindset that pushes us to constantly improve ourselves, each other, and the value we bring to customers and partners. About the Role & Team Amplitude is looking for a Senior Program Manager, Business Transformation to drive execution, alignment, and delivery across our highest-priority strategic initiatives. Reporting to the Vice President, Business Transformation, this role operates at the intersection of strategy, execution, and change ensuring that company priorities are planned effectively, delivered with discipline, and adopted across the organization. This role’s focus will be the programmatic backbone for the Business Transformation portfolio, bringing clarity, structure, accountability, and communication across multiple initiatives that span systems, process, and operating-model change. As well as strategic PM for our large highly complex projects that require a senior level of project management. This is an opportunity to play a critical “glue” role at the enterprise level: enabling leaders and teams to move faster and with confidence by providing strong program management, executive visibility, and a steady operating rhythm.

Requirements

• 6+ years of experience in Program Management, Project Management, Business Operations, or Business Transformation roles.
• Proven success managing complex, cross-functional initiatives in a fast-moving, matrixed environment.
• Strong project management fundamentals with exceptional attention to detail and follow-through.
• Demonstrated ability to work directly with executive leadership and senior stakeholders.
• Experience supporting portfolio-level planning, prioritization, and reporting.
• Strong written and verbal communication skills, with the ability to tailor messaging for executives, operators, and the field.
• Extreme ownership: Takes full accountability for outcomes, not just activities.
• Organized & detail-driven: Brings clarity and rigor to complex, ambiguous work.
• Calm & steady: Maintains composure and execution discipline under pressure.
• Low-ego, high-impact: Measures success by the effectiveness of the team and the business, not personal visibility.
• Service-oriented & collaborative: Operates as a trusted partner across functions and leadership levels.

Nice To Haves

• Experience partnering with Enablement, Operations, or GTM teams to support launches and adoption is a strong plus.

Responsibilities

• Own the end-to-end delivery of assigned business transformation programs, from planning through execution, launch, and sustained adoption.
• Translate strategic priorities into clear program plans, milestones, dependencies, and success metrics.
• Help manage weekly top program health tracking progress, risks, decisions, and outcomes across workstreams.
• Drive cross-functional execution without direct authority, ensuring momentum and follow-through.
• Actively support and evolve Amplitude’s Delivery Excellence practices, including intake, prioritization, planning, tracking, and reporting.
• Identify opportunities to improve delivery predictability, clarity, and execution rigor across the transformation portfolio.
• Standardize and maintain program artifacts such as plans, RAID logs, timelines, and status reporting.
• Partner with Business Transformation leadership, Product Owners, and functional teams to support annual and quarterly project and systems planning.
• Help translate company priorities into an executable portfolio roadmap with clear sequencing and resourcing visibility.
• Ensure alignment across initiatives, surfacing tradeoffs and dependencies early.
• Own weekly, monthly, and quarterly program reporting for executive audiences.
• Create clear, concise updates that highlight progress, risks, dependencies, and required decisions.
• Synthesize complex information into executive-ready narratives and dashboards.
• Lead internal business transformation communications for assigned programs, including program updates, launch communications, and ongoing change messaging.
• Partner closely with Enablement teams to ensure programs are launch-ready and field-ready.
• Ensure enablement plans, timelines, and materials are aligned to program milestones and business outcomes.
• Serve as a trusted partner to stakeholders, product owners as well as CE, helping drive alignment and accountability across teams.
• Facilitate program meetings, capture decisions and action items, and ensure closure.
• Anticipate risks and proactively escalate issues with thoughtful options and recommendations.

Benefits

• Excellent Medical, Dental and Vision insurance coverages, with 100% employer-paid premiums for employee Medical, Dental, Vision on select plans
• Flexible time off, paid holidays, and more
• Generous stipends to spend on what matters most to you, whether that’s wellness (monthly), commuter transit/parking (monthly), learning and development (quarterly), home office equipment (annual), and much more
• Excellent Parental benefits including: 12-20 weeks of Paid Parental Leave, Carrot Fertility Benefits/Adoption/Surrogacy support, Back-up Child Care support
• Mental health and wellness benefits including no cost employee access to Modern Health coaching & therapy Sessions and high quality physician office experience via One Medical membership (select U.S. locations only)
• Employee Stock Purchase Program (ESPP)
• This role is eligible for equity, benefits and other forms of compensation.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed