Senior Program Director

Securitas Security Services • San Jose, CA

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About The Position

The Global Clients Americas (GCA) Senior Program Director (SPD) serves as a senior-level strategic leader overseeing multiple global client programs or a portfolio of high-value accounts. This role is responsible for driving enterprise-level security strategy, operational excellence, compliance, and continuous improvement across complex, multinational environments. The SPD acts as a trusted advisor to client executives and internal leadership, ensuring alignment with organizational goals, risk mitigation, and sustainable growth. This position provides thought leadership, governance, and advanced program oversight, bridging tactical execution and executive vision while embedding operational rigor and a growth mindset.

Requirements

• Education: Bachelor’s Degree preferred OR equivalent work experience
• Experience: 5-7 years of progressively responsible management experience in security program management or a related field , including demonstrated success leading and scaling global client portfolios, driving account expansion, revenue growth, and long-term client retention across complex, multi-region environments
• Technical Skills: o Executive-level communication and strategic consulting capabilities o Expertise in global risk management, governance, and operational excellence o Strong financial acumen and experience managing large-scale budgets o Proficiency in security technologies, data analytics, and digital transformation strategies o Ability to lead through influence across diverse cultural and regulatory environments

Responsibilities

• Develops and governs global security program frameworks across multiple GCA accounts; ensures harmonization with corporate standards and client objectives, embedding compliance standards and continuous improvement methodologies
• Partners with executive leadership to shape long-term security strategies, resilience planning, and digital transformation initiatives; ensures strategies incorporate operational rigor and regulatory adherence
• Provides oversight and guidance to GCA Managers and/or Program Directors; to drive account growth, ensure operational alignment, financial performance, and compliance across all managed programs, driving process discipline and continuous improvement across programs
• Serves as senior liaison for executive client stakeholders; drives strategic business reviews and consults on emerging risks, innovation and growth opportunities
• Owns P&L responsibility for assigned portfolio; ensures profitability, cost optimization, and contractual compliance; enforces compliance with financial controls and operational governance
• Champions integration of advanced security technologies, automation, and analytics; partners with internal technology teams to deliver scalable solutions, ensuring technology adoption supports compliance and efficiency gains
• Mentors GCA Managers and/or Program Directors; drives succession planning and leadership development aligned with global frameworks; fosters a growth mindset that encourages learning, professional development, and continuous improvement while promoting a culture of accountability
• Ensures adherence to global policies, ESG initiatives, and regulatory requirements across all regions and fosters operational rigor through standardized processes and audits

Benefits

• Retirement plan
• Employer-provided medical and dental coverage
• Company-paid life insurance
• Voluntary life and disability insurance
• Employee assistance plan
• Securitas Saves discount program
• Paid holidays
• Paid time away from work

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees