Senior Program Coordinator

Exceptional Persons Inc • Cedar Falls, IA

1d

About The Position

At EPI, we don’t just talk about impact — we live it every single day. Since 1957, we’ve been connecting people, creating opportunities, and nurturing growth for individuals with disabilities and families across our community. Our mission is grounded in the values of People, Stewardship, Creative Cooperation, and Integrity, and we look for team members who bring those values to life through their work. We are seeking a compassionate, organized, and mission‑driven Program Coordinator – Permanent Planning, Inc. (PPI) to oversee guardianship and advocacy services for individuals under protection. This role ensures person‑centered, legally compliant, and high‑quality supports while coordinating services, supervising staff, and maintaining strong relationships with individuals served, families, and community partners. If you are passionate about advocacy, leadership, and helping individuals live safe, meaningful lives, this role offers the opportunity to make a direct and lasting impact.

Requirements

• Bachelor’s degree in social work, counseling, human services, or a related field. A combination of education and experience will be considered.
• Three (3) years of experience coordinating or delivering services for individuals with disabilities.
• Strong communication, organizational, and relationship‑building skills.
• Ability to manage multiple priorities, exercise sound judgment, and remain calm in stressful situations.
• Flexibility to work occasional evenings, weekends, travel, or respond to emergencies.
• General computer proficiency and willingness to learn new systems.
• Valid driver’s license, reliable vehicle, and ability to pass required background checks.

Nice To Haves

• Previous supervisory experience preferred.
• Guardianship or advocacy experience preferred.

Responsibilities

• Oversee guardianship and advocacy services to ensure person‑centered, compliant, and high‑quality supports.
• Advocate for protected persons’ needs related to healthcare, housing, education, employment, and community involvement.
• Maintain regular contact with individuals served, their families, service providers, and case managers.
• Coordinate intakes, transitions, and service planning; prepare recommendations and materials for the PPI Board of Directors.
• Ensure completion of required court documentation, reporting, and compliance with Iowa guardianship laws and standards of practice.
• Supervise and support assigned staff, fostering accountability, collaboration, and professional growth.
• Promote quality assurance, accurate documentation, and responsible resource management.
• Represent PPI through community engagement, education, and partnership efforts.
• Respond to emergent needs and provide support outside traditional business hours as required.

Benefits

• Health, dental, vision, and life insurance plans.
• Generous paid time off.
• 401(k) with employer match.
• Free telemedicine and virtual counseling.
• Employee discounts and wellness offerings.
• Public Student Loan Forgiveness (PSLF) eligible employer.
• A mission‑centered environment where your work directly supports safety, dignity, and independence.
• A values‑driven, people‑first culture grounded in collaboration and integrity.
• A supportive workplace where your leadership and advocacy matter.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 11-50 employees