Senior Program Coordinator

FPHNY Recruitment Team • New York, NY

35d • $85,000 - $90,000 • Hybrid

About The Position

DOHMH is seeking a Senior Program Coordinator to support the Neighborhood Diabetes Health Equity Initiative. This position will be part of the Brooklyn Health Equity and Capacity Building team. Our work is aimed at closing the premature mortality gap caused by uncontrolled diabetes in the neighborhoods of our catchment area (Bedford-Stuyvesant, Bushwick, East New York, and Brownsville). We aim to achieve this by increasing the number of evidence-based diabetes self-management classes offered and ensuring that all community residents are aware of where they might access a diabetes class. The Senior Program Coordinator will support the establishment of a place-based approach to by working closely with the Program Manager and Director to identify develop systems to efficiently coordinate and track community engagement work. The role will be a combination of direct interfacing with community members—including promotion of classes and conducting street surveys-- as well as using technological tools to support program management and evaluation. There will be opportunities for the Senior Program Coordinator to be trained to facilitate classes as well.

Requirements

• College degree and three years of experience in community work or community centered activities in an area related to duties described above
• Quick learner and self-starter
• Strong knowledge of data quality methodologies and tools
• Knowledge of data platforms such as PowerBi, Salesforce, and Tableau or a willingness to learn
• Excellent analytical skills with attention to detail
• Strong written and verbal communication abilities
• Works well independently and within team
• Some community engagement experience, a plus
• Experience working and/or engaging in priority neighborhoods
• Strong organizational skills with good follow-through to complete assignments within specified timeframes.
• Physical Requirements: Able to canvas neighborhoods

Nice To Haves

• Bilingual in Spanish
• Demonstrable experience in working in a complex organization or bureaucracy
• Demonstrated commitment to supporting communities who have experienced systemic oppression and bias (e.g., people of color, LGBTQ+ people, immigrants, justice involved persons, etc.)

Responsibilities

• In collaboration with the Program Manager, design an outreach plan using a place-based approach. This include executing Shop Talk, a program in which bodegas, barbershops, hair salons and laundromats are systematically canvassed to provide public health information.
• Work with local clinics to direct patients with diabetes to self-management classes offered by the health department and our partners.
• Direct community engagement including supporting class facilitation, surveying community residents and leaders as needed, assisting with planning and executing health awareness and promotion activities in diverse settings (some evening and weekend work required).
• Support the development, and implementation of a community engagement strategy focused on leveraging community-based organizations/stakeholders to address factors contributing to chronic disease, i.e. diabetes, hypertension, mental health, social service needs, COVID-19 vaccine hesitancy, and delayed cancer screening.
• Collaborate with Bureau of Equitable Health Systems, Bureau of Health Equity and Capacity Building and Bureaus of Neighborhood Health (Harlem, Brooklyn and Bronx) leadership to align chronic disease, COVID-19 vaccine hesitancy, and delayed cancer screening strategies, deliverables with division goals.
• Modernize and integrate data systems including developing an Airtable database, building Power BI dashboards that centralize metrics, lead the bureau implementation of Apricot, a case management overseeing program discover, build-out, customization, and team adoption.
• Support evaluation efforts including IRB submission, data collection and reporting.
• Ensure all data collected is a way that adheres to agency guidelines for private information.
• Provide support in the emergency response efforts.
• Support other programmatic needs within the Bureau.
• Other duties as assigned to support the overall goals and mission of the department/ organization.

Benefits

• Public Service Loan Forgiveness (PSLF) eligible employer
• Generous Paid Time Off (PTO) policy
• Medical, dental, and life insurance with low or no employee contribution
• A retirement savings plan with generous employer contribution
• Flexible spending medical and commuter benefits plan
• Meaningful work at an organization striving to advance health equity and social justice.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 251-500 employees