Senior Program Coordinator

City of Fishers•Fishers, IN

1d•$15

About The Position

The City of Fishers Community Center is seeking an enthusiastic Senior Program Coordinator to design and lead engaging programs that support the physical, cognitive, and social well-being of older adults. This role builds strong relationships, fosters an inclusive community, collaborates with partners, and ensures a safe, welcoming environment with excellent customer service. If youre passionate about serving older adults, delivering excellent customer service, and helping create a safe, vibrant community space, wed love to have you on our team!

Requirements

Equivalent to the completion of a high school diploma and one (1) or more years of customer service experience with experience coordinating schedule and/or volunteers desirable.
Knowledge of methods and principles in instructing individuals or groups and the ability to lead demographic specific programing.
Ability to use standard office equipment such as computer and copy machine.
Able to collaboratively solve problems in a way that builds and maintains positive, productive, working relationships with members, employees, and the public.
Must have an Adult CPR/AED, First Aid certifications or ability to obtain within the first 60 days.
Must be able to work a variety of shifts including evenings and weekends and in an environment with frequent interruptions and background noises.

Responsibilities

Designs, implements, and supports a broad range of senior recreation and outreach programsfacilitating physical, cognitive, and social engagement activities such as arts and crafts, educational workshops, music, games, and discussion groupswhile assisting with program development and ongoing monitoring to ensure well-rounded participation.
Builds strong relationships with participants and foster a welcoming sense of community by developing, planning, coordinating, and leading engaging, accessible senior programs and activities aligned with the needs and interests of older adults.
Collaborates closely with the supervisor and community partners to coordinate, co-host, or enhance programs and activities, leveraging local resources and partnerships to broaden offerings and increase program impact.
Provide excellent customer service to all patrons by addressing inquiries, resolving concerns, and fostering a welcoming and inclusive environment.
Solicit feedback from participants to continuously improve programs and services.
Ensure safety of patrons and be prepared to take charge in an emergency if necessary.
Act as a first responder in the event of an emergency, providing immediate assistance, administering first aid or CPR as needed, and following proper emergency protocols to ensure member and staff safety.
Report any accidents/emergencies immediately and complete accident reports as necessary.
Attend scheduled meetings and training sessions.
Perform other related duties as assigned.