Senior Professional I, Product Management

Samsung Electronics • Los Angeles, CA

1d • Hybrid

About The Position

This position involves planning and managing information technology projects focused on driving user engagement through innovative content and technical solutions. The role requires executing strategic direction by managing technical projects that enhance personalized content recommendations and programmatic curation. The Senior Professional I will act as a liaison between business and technical aspects of projects, leveraging expertise in data communications and computer networks, and collaborating closely with the UX team to create user-centric experiences that boost customer engagement. Key responsibilities include managing product tactics for personalized content discovery, analyzing data for product decisions, maintaining a prioritized product backlog, ensuring project and product deliverable deadlines are met, and coordinating with project personnel like the UX team. The role also involves planning technical project stages to improve content recommendation systems, collaborating with leadership on product requirements, monitoring KPIs to assess product effectiveness, and engaging effectively with high-level executives through presentations and managing large-scale product opportunities.

Requirements

• Bachelor's degree or foreign equivalent degree in Computer Science, Computer Engineering, Information Systems, Data Science, Human-Computer Interaction, or a related field.
• Five years progressive post-baccalaureate experience in the job offered or as a Product Manager, Program Manager, Business Analyst, Solutions Architect, or another related occupation.
• Five years of program or project management experience.
• Five years of experience with developing program strategy, end-to-end delivery with cross-functional teams, managing program metrics, and communicating results to Senior Leadership.
• Three years of experience in improving customer segmentation and generating impactful, user-centric content with measurable outcomes using personalization and recommendation systems.
• Three years of experience in creating user-centered design solutions with measurable outcomes for Content Discovery.
• Three years of experience using data and metrics to determine and drive improvements to product strategy and product experimentation.

Responsibilities

• Plan and manage information technology projects centered on driving user engagement through innovative content and technical solutions.
• Execute on strategic direction by managing technical projects that enhance personalized content recommendations and programmatic curation.
• Serve as a liaison between the business and technical aspects of projects, utilizing specialized knowledge and experience in data communications and computer networks.
• Work closely with the UX team to create compelling, user-centric experiences aimed to boost customer engagement.
• Help execute the strategic vision set by the leadership by managing product tactics that enhance personalized content discovery.
• Analyze data to support product decisions and align with the business’ strategic objectives.
• Maintain and manage a prioritized product backlog based on business goals, market needs, and user feedback.
• Ensure that project and product deliverable deadlines are met and coordinating activities with project personnel such as the UX team.
• Plan technical project and product stages to improve the performance of content recommendation systems.
• Collaborate with leadership teams to align on product requirements and improve customer’s experience.
• Monitor and report on key performance indicators (KPIs) to assess product effectiveness and guide continuous development.
• Engage effectively with high-level executives, including delivering presentations, gaining support for initiatives, and managing specific large-scale product opportunities that require daily project management.

Benefits

• Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.
• Reasonable Accommodations for Qualified Individuals with Disabilities During the Application Process.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior