Senior Product - Technical Product Manager

JPMorgan Chase & Co. • New York, NY

22h

About The Position

Do you love improving the lives of millions of customers and merchants by
building innovative products? Are you excited about contributing to a fintech
platform that fuels the next wave of growth in payments? Join the Wallet and
Lending Innovation team, where talented product professionals are
revolutionizing payment experiences and promoting the expansion of digital
payments.

As a Senior Associate, Product Manager in Connected Commerce on the Wallet and
Lending Innovation organization, you will help conceptualize the next generation
of payment platforms, drive innovative thinking, and support the creation of
seamless customer experiences that become the foundation of Chase digital
payments and commerce experiences. We’re looking for someone who is customer
obsessed, passionate about technology, and thrives in complex environments. You
will support the vision and roadmap, contribute to the product development
lifecycle, monitor platform performance, and help scale payments platforms to
millions of customers.

Requirements

• 3+ years of experience in product management, with a focus on technical products (APIs, databases, data processing, or similar).
• Experience in the financial technology or payments industry, with a strong understanding of payment flows, digital wallets, and money movement.
• Demonstrated ability to work effectively in large, highly matrixed organizations; comfortable navigating ambiguity and structuring complex problems.
• Proven collaborator with strong stakeholder management skills; able to influence and align cross-functional teams with diverse perspectives.
• Passion for understanding customer needs and demonstrated ability to help build scalable platforms.
• Outstanding verbal and written communication skills.
• Strong knowledge of APIs, engineering practices, and the product development lifecycle using Agile methodologies.
• Experience with risk and controls management.
• Bachelor’s degree in Computer Science, Engineering, Business Administration, or comparable field of study.

Nice To Haves

• Candidates with Fintech background or payment platform experience preferred.
• Experience supporting the build and scale of Settlement and Reconciliation platforms, services, and data pipelines within payments or financial services environments.
• Demonstrated expertise in supporting solutions that ensure accurate transaction settlement, reconciliation, and reporting across complex payment ecosystems.

Responsibilities

• Support the definition and management of the roadmap for the product line; contribute to the vision and strategy for the product/platform.
• Collaborate with engineering teams to design and deliver technical products, including APIs, data models, and data processing pipelines.
• Write clear and detailed product requirements and user stories, translating business needs into technical specifications.
• Partner closely with Technology, Design, and Analytics teams to support product development efforts and ensure alignment across functions.
• Contribute to the design and implementation of robust Settlement and Reconciliation platforms, services, and data pipelines to ensure accuracy and reliability in payment processing and reporting.
• Assist with product backlog creation and grooming, support agile product delivery, launch and go to market for product, production support, issue & defect resolution, and prioritization.
• Navigate and execute within a large, complex organization—working through ambiguity, structuring problems, and driving alignment across multiple teams.
• Build and maintain strong relationships with stakeholders across business, technology, risk, controls, legal, and compliance teams; facilitate effective communication and collaboration.
• Monitor against goals, help identify and scope implementation paths for needed enhancements, and support remediation plans when needed.
• Collaborate with a team of cross-functional partners to ensure a strong risk and controls environment.

Benefits

• We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
• Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.
• We also offer a range of benefits and programs to meet employee needs, based on eligibility.
• These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more.
• Additional details about total compensation and benefits will be provided during the hiring process.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees