Senior Product Quality Engineer

iRhythm Technologies, Inc.

3d • $94,000 - $122,000 • Hybrid

About The Position

Career-defining. Life-changing. At iRhythm, you’ll have the opportunity to grow your skills and your career while impacting the lives of people around the world. iRhythm is shaping a future where everyone, everywhere can access the best possible cardiac health solutions. Every day, we collaborate, create, and constantly reimagine what’s possible. We think big and move fast, driven by our commitment to put patients first and improve lives. We need builders like you. Curious and innovative problem solvers looking for the chance to meaningfully shape the future of cardiac health, our company, and your career About This Role: The responsibility of the Senior Product Quality Engineer is to manage field investigations and drive continuous improvement of the product and processes. The role will primarily perform root cause analysis of product with embedded systems, electrical and mechanical characteristics.

Requirements

• Bachelor’s Degree in an applied science or engineering field
• Minimum of 5-6 years of experience in the medical device industry or equivalent combination of education and experience
• Background in electronics, software engineering and/or product development engineering preferred
• Exceptional problem-solving skills; experience untangling problems to identify root cause; Familiar with machine-learning, deep-learning AI, embedded software analysis and debugging
• Demonstrated ability to communicate and collaborate effectively across engineering disciplines
• Agility in working with cross-functional teams; effective in communicating technical concepts to non-technical people and translating their concerns to engineering impact
• Familiar with failure analysis tools, techniques, and processes
• Strong organizational and time management instincts; able to coordinate resources to meet deadlines in the context of competing priorities and projects; ability to work well under pressure
• Knowledge with electronic test equipment such as oscilloscope and test systems to do PCB analysis and debugging; experience performing bench testing including measurements analysis
• Experience in using Microsoft Excel, Word, and Visio
• Knowledge of the Quality Management System; Knowledge of Good Manufacturing Practices

Responsibilities

• Responsible for identifying failures and researching failure analysis techniques to improve product quality and reliability
• Develop, record, and perform various failure analysis on systems and components to identify the root cause
• Establish root cause failure analysis techniques, processes, and test methods
• Develop and manage methods for tracking product performance trends based on failure analysis results
• Perform technical complaint investigations and work with cross-functional teams as needed to determine root cause, ensuring all investigations are completed in a timely manner
• Develop technical reports to support the complaint handling team
• Apply statistical tools to analyze data and drive problem resolution
• Analyze failure reports and recommend corrective action to prevent reoccurrence of problems.
• Interact with device and process development engineers to assist in corrective actions and related risk assessment
• Identify optimum analytical approaches critical to problems

Benefits

• This is a regular full-time position with competitive compensation package, excellent benefits including medical, dental, and vision insurances (all of which start on your first day), health savings account employer contributions (when enrolled in high deductible medical plan), cafeteria plan pre-taxed benefits (FSA, dependent care FSA, commute reimbursement accounts), travel reimbursement for medical care, noncontributory basic life insurance & short/ long term disability.
• Additionally, we offer: • emotional health support for you and your loved ones • legal / financial / identity theft/ pet and child referral assistance • paid parental leave, paid holidays, travel assistance for personal trips and PTO!
• iRhythm also provides additional benefits including 401(k) (with company match), an Employee Stock Purchase Plan, pet insurance discount, unlimited amount of LinkedIn Learning classes and so much more!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level