Senior Product Owner, Enterprise Systems

Pye-Barker Fire & Safety • Ogden, UT

3d • $145,000 - $185,000 • Remote

About The Position

Make a difference, protect lives, and achieve your dreams. Build your career with the industry-leading fire, life safety and security company. The Senior Product Owner, Enterprise Systems (ERP & Field Service) is responsible for the strategic ownership, governance, and performance of the organization’s core enterprise systems, including ERP and integrated Field Service platforms. This role ensures that enterprise applications function as a cohesive, reliable, and scalable digital ecosystem supporting Finance, Operations, HR, Service, and executive reporting. Serving as the single point of accountability, the Senior Product Owner leads product strategy, backlog prioritization, vendor governance, financial oversight, and change control. This role balances system stability with continuous improvement and innovation, ensuring enterprise platforms align with business objectives and enable operational excellence and growth. This is a remote position.

Requirements

• Bachelor’s degree in Information Systems, Business, Computer Science, or related field (required).
• 7+ years of experience managing ERP systems.
• Experience with Field Service platforms and enterprise system integrations.
• Strong understanding of enterprise architecture, APIs, and data flows.
• Proven experience in product ownership, backlog management, and governance frameworks.
• Demonstrated vendor management and contract oversight experience.
• Strong financial acumen with experience managing budgets and business cases.
• Excellent communication and stakeholder management skills at all organizational levels.

Nice To Haves

• Experience in Agile, Scrum, or hybrid delivery environments preferred.

Responsibilities

• Platform Strategy & Roadmap Ownership Define, maintain, and execute the roadmap for the ERP and connected enterprise systems. Align platform capabilities with business strategy and operational priorities. Identify opportunities for scalability, integration, and process optimization. Balance enhancement initiatives with system stability and risk management.
• Value-Based Prioritization & Delivery Governance Own and manage the consolidated product backlog across ERP and integrated platforms. Prioritize work based on business impact, performance data, compliance needs, and stakeholder input. Facilitate governance forums with business and IT stakeholders. Ensure disciplined release management and coordinated deployments.
• Business–Technology Leadership Act as the primary liaison between business leaders and technical teams. Translate business needs into clear technical requirements and initiatives. Maintain working knowledge of system architecture, integrations, APIs, and data flows. Partner with IT to monitor system performance, incidents, and service levels.
• Vendor & Ecosystem Governance Manage relationships with ERP and Field Service platform vendors, and third-party providers. Oversee vendor performance, SLAs, and issue escalation. Evaluate vendor roadmaps for strategic alignment. Optimize licensing and vendor-related costs.
• Financial Stewardship & Investment Oversight Partner with Finance and IT to manage system budgets. Evaluate ROI of enhancements, integrations, and upgrades. Develop business cases for major initiatives. Identify cost optimization opportunities while maintaining system integrity.
• Change Control & Operational Governance Govern change management across ERP and integrated systems. Coordinate releases, upgrades, and configuration changes. Ensure cross-system impact analysis and minimal disruption. Communicate system changes, risks, and outages to stakeholders.
• Risk, Compliance & Data Integrity Ensure system security, access controls, and audit readiness. Maintain data integrity across integrated platforms. Partner with Security, Compliance, and Audit teams. Monitor and mitigate risks related to integrations and dependencies.
• Adoption & Organizational Enablement Drive user adoption of system enhancements and capabilities. Support change readiness and training with functional leaders. Monitor user satisfaction and operational impact. Ensure technology delivers measurable business value.
• Performance Metrics & Reporting Establish and track KPIs including system uptime, incident trends, backlog health, and release performance. Provide executive reporting on system health, risks, and roadmap progress.

Benefits

• Excellent pay
• Medical, dental, vision
• Company paid life insurance
• Company paid short-term disability
• 401K with employer match
• Paid vacation and company holidays
• Training and Career Development
• Company vehicle (if job applicable)
• Immediate qualification for the ALL In Ownership Plan for all eligible full-time employees

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Number of Employees: 501-1,000 employees