About The Position

Become a part of our caring community and help us put health first We are looking for a visionary Senior Product Owner to lead the development of high-impact clinical solutions to streamline clinical workflows and enhance patient care. In this role, you will bridge the gap between complex medical requirements and cutting-edge technology, ensuring our digital products deliver measurable value in a fast-paced healthcare environment. The Senior Product Owner – Clinical Solutions leverages expertise in product management and primary care operations to deliver impactful technology solutions. This role encompasses all phases of the product life cycle, from inception to market introduction. Post-launch, the PO monitors product performance, utilizing feedback from patients, clinicians, and business partners to ensure solutions meet expectations and adjusts as needed to achieve desired outcomes. The role influences departmental strategy and makes decisions on complex technical approaches for product components, working independently to determine objectives and approaches to assignments. This individual will collaborate closely with front-line team members, as well as middle and senior-level leaders, to deliver technology solutions that enhance their work and the care provided to patients. A strong technical aptitude, solid understanding of primary care practice operations, and excellent communication skills are essential for success in this role.

Requirements

  • Bachelor’s degree in business or healthcare
  • Three or more years Product Owner Experience
  • Two or more years experience in Primary Care
  • One or more years experience with Athena

Nice To Haves

  • Master’s degree in business or healthcare.

Responsibilities

  • Own clinical products (including EMR enhancements, patient engagement tools, and workflow optimization solutions) to impact business strategies, execute the product vision, develop business requirements, and drive product launches.
  • Ensure task completion, meet deadlines, represent the product in meetings, and maintain documentation.
  • Provide updates, align with stakeholders and customers, communicate clearly, take accountability, and adapt as needed.
  • Collaborate with IT and business teams to investigate customer needs, research and propose solutions, engage in cross-functional collaboration, and clarify business objectives.
  • Act as the voice of the customer to align team tasks with organizational goals and lead external partnerships.
  • Set goals and KPIs for product launches, define product roadmaps, and communicate updates to senior leaders.
  • Develop business requirements and user stories, drive product launches with cross-functional teams, and proactively resolve blockers.
  • Travel up to 25% within the United States.

Benefits

  • Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
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