Senior Product Operations Specialist - Chaco

Wolverine Worldwide•Rockford, MI

3d•Hybrid

About The Position

Chaco started on the river in 1989, but we haven’t stood still since. While our heritage is in the water, we have evolved into a brand that lives at the intersection of outdoor performance and everyday style. We’re a team that listens to our community and has the speed to turn a great idea into a viral reality. Our recent Inc. Best in Business Award for our Waffle House collaboration is the perfect example; it shows what happens when we move fast on a fun idea that our fans love. But we haven’t lost our edge on the trail, either. Winning the Peak Gear Award from Blue Ridge Outdoors for the Rapid Pro proves that we are still the gold standard for technical river sandals. The Senior Product Operations Specialist supports key go-to-market (GTM) processes executed by the broader product team to drive alignment between key functional groups within product development and the brand.

Requirements

Bachelor’s degree required in Business or equivalent work experience.
3+ years’ experience in the product creation process.
Strong attention to detail and organization.
Works independently, self-starter.
Strong time management skills.
Ability to work with individuals at all levels of the organization.
Strong verbal and written communication skills and presentation skills.
Ability to train and guide others on process improvements and tools.

Responsibilities

Leads and supports the product development process timeline and organizes the calendar for the product team.
Establish relationships with sourcing & Asia PD teams to meet all timeline, process, and communication requirements.
Follows the product development process to ensure timely delivery of product that is in-line with target costs and meets calendar deadlines.
Create and manage tracking and status reports on product development process/related issues.
Manages data in the product development system.
Communicate deadlines to leadership and provides organized approach to tracking against timeline.
Identifies opportunities and supports implementation of process improvements for the brand.
Manages samples: including but not limited to the building of sales sample orders, ordering of general development samples, product sample room management, confirmation sample and process management, system maintenance of sample tracking data and shipment coordination, coordination of testing samples, and coordination of samples for various GTM meetings.
Product metadata: manages product related data including but not limited to style attribution, colorway attribution, commercialization, sample weights, fit testing, product data libraries, product data training and coordination for cross functional product teams, project management for seasonal development of products and the related product reporting of system information.
GTM discipline: ensures the brand complies with legal and cross functional requirements to deliver product in line with WWW standards, policies, and processes. APMA process management and facilitation.
Coordinates product photography; manage samples, digital media, and coordinates all third-party requirements for product photography.
Maintains Centric Development system.
Perform duties consistent with the Company’s AAP/EEO goals and policies.
Perform other duties as required/assigned by manager.