Senior Product Operations Manager

Celonis•Raleigh, NC

4h•Hybrid

About The Position

We're Celonis, the global leader in Process Intelligence technology and one of the world's fastest-growing SaaS firms. We believe there is a massive opportunity to unlock productivity by placing AI, data and intelligence at the core of business processes - and for that, we need your help. Care to join us? We're Celonis, the global leader in Process Mining technology and one of the world's fastest-growing SaaS firms. We believe there is a massive opportunity to unlock productivity by placing data and intelligence at the core of business processes - and for that, we need you to join us. The Role: The Product Strategy and Operations team reports into our VP of Product Strategy. The main objective of the team is to help our Product and & Engineering organization function at scale. We do so by establishing consistent cross-functional practices and frameworks, executing programs & projects to enable teams to manage their tasks with low friction, and facilitating and aggregating business, customer, and market data & insights. We are looking for an expert in project management and program implementation. Success requires the ability to structure and manage large programs across departments, specifically within Product & Engineering; to manage stakeholder needs; to drive alignment and prioritization; and to deliver executive-level communications. This is a high-visibility, high-impact role responsible for leading and coordinating the execution of Celonis’s most important Product and & Engineering initiatives.

Requirements

Experience implementing and managing best practices in AHA! (Roadmap tool)
7+ years of experience in consulting or product operations.
4+ years of experience in running complex projects with multiple stakeholders, aggressive schedules, and scarce resources (preferably in a software company)
A proactive, analytical and collaborative mindset, coupled with strong communication skills
Domain experience in roadmap planning & tracking process, ideally has implemented & led the roadmap & strategy planning process in a comparable software company before
A passion for creating and implementing new processes
Operational rigor and track record of cross-functional stakeholder project management and execution
Excited about providing clarity in the face of ambiguity and working in a dynamic environment that comes with being part of an innovative hyper-growth company
Understanding of the interdependencies between the internal and external processes in a software company.
Ability to communicate effectively with technical and non-technical individuals

Nice To Haves

Not a requirement but a plus is a PMP or Six Sigma certification

Responsibilities

Implement and manage our Roadmapping tool (AHA!)
Designing new processes and performing analysis on implementation models
Develop and maintain strategic cross-functional programs across multiple workstreams and stakeholders
Design and optimize ways of working to define and meet deliverable deadlines
Create presentations, perform financial analysis, use common project management tools and provide executive communications
Assist teams in setting priorities and leveraging data and analytics to manage tradeoffs
Define roles and responsibilities, track resource needs and manage escalations
Be flexible, excel when faced with ambiguity and thrive in a fast-paced environment. Have a bias for acting now - then iterate

Benefits

Pioneer Innovation: Work with the leading, award-winning process mining technology, shaping the future of business.
Accelerate Your Growth: Benefit from clear career paths, internal mobility, a dedicated learning program, and mentorship opportunities.
Receive Exceptional Benefits: Including generous PTO, hybrid working options, company equity (RSUs), comprehensive benefits, extensive parental leave, dedicated volunteer days, and much more. Interns and working students explore your benefits here.
Prioritize Your Well-being: Access to resources such as gym subsidies, counseling, and well-being programs.
Connect and Belong: Find community and support through dedicated inclusion and belonging programs.
Make Meaningful Impact: Be part of a company driven by strong values that guide everything we do: Live for Customer Value, The Best Team Wins, We Own It, and Earth Is Our Future.
Collaborate Globally: Join a dynamic, international team of talented individuals.
Empowered Environment: Contribute your ideas in an open culture with autonomous teams.

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