About The Position

As Sr. Product Marketing Manager, Platform, you will own the narrative for Norm Ai’s underlying platform: its primitives, capabilities, and extensible components. You will work hand‑in‑hand with Engineering and Product to translate technical capabilities into frameworks the entire company and our Fortune 500 clients can grasp. In parallel, you’ll partner with closely with GTM teams to package bespoke, high‑value solutions that showcase Norm Ai’s breadth and power. This role is for someone who has a deep understanding of AI and enterprise software and the ability to use that understanding to package and clearly communicate our platform narrative to enterprise clients.

Requirements

  • Enterprise Product Marketing: leading platform or developer‑focused product marketing for SaaS or AI companies; owned complex, technical launches at high‑growth, sales‑led organizations.
  • Fluent in AI concepts: comfortable explaining agents, LLMs, and orchestration layers to technical and non-technical stakeholders.
  • Big Deals, High Stakes: Experience with high-ACV, multi-threaded deals. Track record of producing enablement and sales assets that actually get used and closed deals.
  • Data‑driven & customer‑obsessed: Use customer interviews, win/loss analysis, and sales feedback to shape positioning, not just instinct.
  • Collaborative & influential: Comfortable collaborating across Product, Sales, and execs with the judgment to influence without authority.
  • Client-Ready: Concise writer and confident presenter trusted in executive and client-facing contexts.

Nice To Haves

  • Prior experience marketing horizontal or vertical AI platforms, dev‑tool ecosystems, or complex APIs.
  • Background in AI or regulated industries (LegalTech, FinTech, InsurTech)
  • Prior experience working in consulting, investment banking, or other fast paced environments.
  • Exposure to solution consulting or enterprise architecture.
  • Demonstrated success using AI in your day-to-day workflow.

Responsibilities

  • Refine Product Messaging & Positioning: Develop and maintain a unified platform narrative that defines how the Norm Platform works and why it matters.
  • Drive Launches & Adoption: Shape and execute go‑to‑market plans for new platform capabilities, APIs, and more, and align internal and external comms around clear success metrics.
  • Enterprise Solution Packaging: Collaborate with GTM and Sales to assemble platform capabilities into tailored solutions for Fortune 500 prospects and create deal‑winning collateral.
  • Enablement & Education: Build internal playbooks, reference architectures, and training sessions that help GTM teams articulate platform differentiation with confidence.
  • Market & Competitive Intelligence: Track AI‑platform trends, competitor strategies, and enterprise buyer needs; update positioning frameworks and battlecards accordingly.
  • Narrative & Campaigns: Collaborate with Brand and Demand Gen on high‑signal market moments, reports, webinars, conference storylines, that reinforce platform leadership.
  • Solution Performance: Track adoption, revenue contribution, and customer feedback; recommend GTM and product tweaks to hit growth targets.
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