Senior Product Manager

Zello • Austin, TX

43d

About The Position

Zello is a voice-first communication platform, powered by our industry-leading push-to-talk technology, to improve collaboration and productivity for desk-less workers. With over 175+ million users, we’re the #1 rated push-to-talk app in the world, delivering 9 billion (yes, with a B) messages a month.
At Zello, our company values are at the heart of what we do everyday. We’re proud to serve the frontline, we’re privileged to connect people in times of crisis across the globe, and we’re honored to support first responders.
And this is where you come in.
We are looking for a Senior Product Manager—a hands-on product leader who excels and is deeply motivated by identifying the right problems, independently driving multiple complex initiatives to strong user outcomes, and raising the bar for product thinking across the team. This role is for someone who personally owns and executes hard product work from 0 to launch. You are problem-first, comfortable with ambiguity, biased toward action, and able to balance clarity and speed without analysis paralysis. You thrive in close partnership with design and engineering and turn fuzzy, high-stakes problem spaces into durable user and business impact through direct ownership and follow-through.
After a successful first year, you will
Own one or more core product areas end to end, shaping vision, strategy, and execution
Ship several high-impact initiatives that scale across users, teams, or systems—without sacrificing quality
Be a trusted thought partner in early, ambiguous phases of work, helping define the right bets before execution begins
Connect near-term initiatives to a longer-term product arc, clearly articulating what each bet unlocks next
Influence priorities beyond your immediate scope by framing tradeoffs and clarifying strategic implications
Be recognized as a bar raiser for clarity of thinking, strategic judgment, and cross-functional execution grounded in real customer insight

Requirements

• 7+ years of Product Management experience, ideally in B2B SaaS and enterprise environments
• Experience operating in scale-up contexts, shipping products as systems and teams grow
• Strong strategic instincts with the ability to zoom out for context and zoom in to drive execution
• Proven ability to operate autonomously on large, ambiguous, high-impact areas
• Problem-driven with clear, structured thinking and strong product judgment
• Track record of taking hard problems from start to finish while maintaining quality
• Strong communicator with engineering partners, able to reason through technical tradeoffs
• A multiplier for the product organization through influence, mentoring, and example

Nice To Haves

• Experience building products across Android, iOS, backend, and web
• Familiarity with hardware-adjacent integrations or complex system dependencies
• Experience with mobile-first, multi-platform, or AI-powered products
• Using AI tools or platforms to be more effective in product work

Responsibilities

• Push hard on understanding the right problem and the underlying "why" before committing teams to execution
• Lead large, complex initiatives from early ambiguity through launch and impact measurement
• Think in systems and sequences—understanding how smaller bets fit into a bigger picture and what should come next
• Use data and customer insight to challenge assumptions and change minds, not just validate existing plans
• Conduct customer discovery and field visits to identify high-impact opportunities where we can deliver outsized value
• Partner deeply with Engineering, Data and Design to solve technical and product problems day to day
• Ship more while maintaining a high bar for quality, judgment, and long-term product health
• Help other PMs clarify problems and sharpen their thinking through coaching and collaboration

Benefits

• competitive pay
• equity with significant upside
• intentionally design our benefits to encourage healthy and well-balanced employees, flexible schedules and time off
• sabbatical after every five years of service
• ping-pong table and free snacks in our break room

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 51-100 employees