Senior Product Manager

SANS Institute•Bethesda, MD

10d•Remote

About The Position

We are seeking a Senior Product Manager to join our Product Development team. This role sits at the center of training, assessment, and lab delivery. You will own and drive the lab strategy and delivery across the full SANS training portfolio of products, while advancing the capabilities, scalability, and innovation of the ranges.io platform. You will ensure that our training solutions and learning experiences remain tightly aligned to real-world job roles, emerging threats, and employer requirements. You will define the vision, roadmap, and operating model for delivering high-quality, scalable, and innovative lab experiences to students across in-person, virtual, and online modalities. Working cross-functionally with course authors, engineering, and business stakeholders, the Senior Product Manager will ensure SANS labs remain industry-leading, reliable, and aligned with the evolving needs of cybersecurity professionals.

Requirements

10+ years of product management experience, including ownership of complex technical products or platforms
Demonstrated experience leading product strategy for cloud-based, SaaS, or infrastructure-driven solutions
Strong understanding of software development lifecycle (SDLC) and experience working closely with engineering teams
Experience managing cross-functional initiatives involving technical, operational, and business stakeholders
Proven ability to define product roadmaps, prioritize competing demands, and deliver measurable outcomes
Strong analytical skills with experience defining and using KPIs to drive decision-making
Excellent written and verbal communication skills
Experience managing platform products that serve multiple product lines with an emphasis on lab environments, cyber ranges, cloud-based training platforms, or simulation systems.
Comfortable evaluating and managing third-party technology vendors and partnerships
Excellent written and verbal communication skills
Unrestricted authorization to work in the USA; visa sponsorship is not available.

Nice To Haves

Experience with virtual lab environments, cloud infrastructure (AWS, Azure, GCP), or hands-on technical training platforms
Background in cybersecurity, IT, or technical education
Direct experience working with cyber ranges, capture-the-flag environments, or live-fire simulations.
Familiarity with NICE, NIST, DoD 8140, and related workforce frameworks.
Background in cybersecurity operations (blue team, red team, DFIR, cloud, etc.).

Responsibilities

Provide product thought leadership by identifying critical customer requirements and defining business goals to expand and enhance range and lab platform capabilities.
Define and own the product vision, strategy, and roadmap for SANS lab delivery across all training programs
Establish a scalable lab platform strategy that supports diverse course requirements and future innovation.
Work closely with engineering and development teams to plan, prioritize, and deliver lab platform enhancements and new capabilities.
Define and track key performance indicators (KPIs) for lab quality, reliability, scalability, cost efficiency, and student experience.
Lead continuous improvement initiatives to enhance performance, availability, and learner outcomes.
Partner with operations and support teams to optimize lab provisioning, delivery, and troubleshooting processes.
Partner with enterprise customers, government agencies, and cyber leaders to define range-based exercise requirements.
Own the product vision and roadmap for lab delivery, with a focus on improving
Learner experience and usability
Instructor tools and orchestration capabilities
Automation of lab provisioning
Integration with LMS, certification systems, and reporting tools
Own the product vision and roadmap for the ranges.io platform, driving development to globally support:
Hands-on training
Enterprise and government simulations
Performance-based assessments
Evaluate emerging technologies (cloud infrastructure, containerization, virtualization, AI-driven simulation) to advance range and lab automation.
Perform other related duties as assigned.

Benefits

Competitive base salary, bonus opportunities, and a 401(k) plan with company match.
Robust medical, dental, and vision plans; company-provided short-term disability; optional long-term disability, supplemental life and AD&D insurance for employees and dependents; voluntary benefits including accident insurance and identity theft protection; fitness and wellness programs; and a company paid employee assistance program (EAP).
Generous paid time off, including volunteer time.
Access to professional development and SANS training opportunities.

Stand Out From the Crowd

Upload your resume and get instant feedback on how well it matches this job.

Upload and Match Resume