Senior Product Manager
About The Position
At Commerce, our mission is to empower businesses to innovate, grow, and thrive with our open, AI-driven commerce ecosystem. As the parent company of BigCommerce , Feedonomics , and Makeswift , we connect the tools and systems that power growth, enabling businesses to unlock the full potential of their data, deliver seamless and personalized experiences across every channel, and adapt swiftly to an ever-changing market. Simply said, we help businesses confidently solve complex commerce challenges so they can build smarter, adapt faster, and grow on their own terms. If you want to be part of a team of bold builders, sharp thinkers, and technical trailblazers, working together to shape the future of commerce, this is the place for you. We are seeking a Senior Product Manager, B2B to build the future of B2B ecommerce. This person will own and deliver critical product capabilities that enable Commerce to become the leading B2B commerce platform. This role will be responsible for defining product strategy and execution for key B2B domains, working cross-functionally to deliver customer value, improve operational efficiency, and drive commercial outcomes. BigCommerce, part of the Commerce brand family, helps merchants increase sales at every stage of their growth. From small startups to mid-market businesses and large enterprises, we provide the leading e-commerce platform. Our customers can then concentrate on what's most important: growing their businesses. We enable our customers to build, innovate, and grow, collectively reshaping the e-commerce industry.
Requirements
- 5–8+ years of product management experience, including ownership of complex, customer-facing products
- Strong understanding of B2B commerce, SaaS, and enterprise workflows (e.g. manufacturers, distributors, ERP-adjacent systems)
- Demonstrated ability to translate ambiguous problems into shipped, measurable product and revenue outcomes
- Experience working cross-functionally with engineering, design, and go-to-market teams
- Strong analytical and communication skills, with the ability to influence without authority
- Comfort operating in fast-moving, evolving environments
Responsibilities
- Own product strategy and roadmap for one or more core B2B capability areas (e.g. pricing, customer hierarchies, ordering workflows, quotes, integrations, permissions, storefront experiences)
- Translate the broader B2B vision and ICP into clear problem statements, opportunities, and executable plans
- Develop deep empathy for B2B merchants and buyers through customer interviews, data analysis, field engagement, and partner feedback
- Assess competitive and adjacent market solutions to inform product differentiation and prioritization
- Define product requirements, success metrics, and trade-offs in partnership with Engineering
- Lead cross-functional delivery from discovery through launch, iteration, and scale
- Balance customer needs, technical constraints, and business impact to drive high-quality outcomes
- Ensure solutions scale across customer size, complexity, and verticals
- Own success metrics for your product areas, including adoption, engagement, performance, and contribution to retention, expansion and revenue
- Partner with Sales, PMM, and Solutions teams to ensure features are usable, sellable, and clearly differentiated
- Support pricing, packaging, and monetization initiatives by providing product insight and impact analysis
- Identify opportunities to reduce friction, improve time-to-value, and increase customer lifetime value
- Act as a subject matter expert for your B2B domains internally, and externally with partners and customers
- Collaborate closely with GTM, Support, and Partner teams to ensure feedback loops inform roadmap decisions
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
