Senior Product Manager

National Geographic•Washington, DC

7d•Remote

About The Position

The Technology Division creates digital experiences for and delivers information technology services to the National Geographic Society. From our staff to our constituents, Technology provides the power to amplify National Geographic’s impact through value-based product delivery, transformational data services, and world-class support and infrastructure services. These services include employee training and technical support, audio/visual production, device management, enterprise architecture, network management, on-premises and cloud computing, information security, identity management, data management and integration, product management, user experience design, software development, systems engineering, and systems administration. Technology comprises five teams: Business Products, Constituent Products, Data Products, Infrastructure & Security, and Technology Support Services. The Senior Product Manager (PM) is a member of the Constituent Products team. The PM is responsible for leading the product and platform development efforts of a software engineering team, also known as a “pod”. The pod is a cross-functional team composed of the PM, a user experience designer, and several engineers who are empowered to create and maintain products that meet the needs of our constituents, which include Explorers, Donors, Members, Educators, Museum Visitors, NGS Staff, and others the Society seeks to empower in service of its mission. The ideal candidate is passionate about the Society’s mission and an accomplished, outcome-driven and user-focused product manager with experience leading a team to discover, design, and deliver great software products. This position reports to the Director of Product Management.

Requirements

Bachelor’s degree preferred.
At least 5 years of product management experience.
Experience applying techniques and methods of modern product discovery and delivery, including leveraging enterprise AI tools to increase the efficiency and impact of product work.
Demonstrated skill in developing product briefs and other essential artifacts to constructively and collaboratively engage with a diverse set of partners, including engineers, designers, architects, other product managers and their teams, stakeholders, and organizational leadership.
Proven ability to continuously refine time and resource estimates, while also assessing and validating the relative user and business value of backlog items.
Experience leveraging cost and value estimates along with stakeholder input to guide iterative decisions on scope, sequencing, and prioritization, ensuring product development efforts deliver maximum business value and impact.
Experience developing roadmaps and managing team capacity while operating and maintaining a portfolio of products.
Demonstrated ability to share a product vision and strategy to effectively motivate and inspire team members and others who contribute to the product's success.
Experience leveraging metrics tools and data analysis skills to understand how products are being used and to inform potential enhancements and strategic decision-making.

Nice To Haves

A deep-seated curiosity about user goals and pain points, coupled with a strong drive to genuinely solve problems through broad idea generation and rigorous pressure testing.
Demonstrated ability to learn multiple functional areas of business – e.g., engineering, design, finance, marketing, fundraising, operations.
Comfortable working in an agile environment and can adapt to evolving priorities.
Experience diving deep on technology, data architecture, systems diagramming, APIs, and other architectural concerns.
Demonstrated ability to figure out solutions to hard problems with many constraints, using sound judgment to assess risks and communicate recommendations with well-structured, data-informed narratives.

Responsibilities

Lead product development to deliver value to end users while advancing the Society’s programmatic and business goals.
Collaborate with diverse stakeholders across various Society divisions, who may have differing priorities, to formulate and drive a unified product strategy and roadmap that successfully addresses their needs and progresses the organization's overarching objectives.
Collaborate with other members of the pod to discover the problems, opportunities, and constraints that inform the design and architecture of a viable and valuable solution.
Work closely with pod members to design and validate solutions that meet the needs of users. Utilize appropriate processes and techniques (prototyping, usability testing, iterative development, QA, etc.) to ensure products are usable, reliable, and feasible to deliver and maintain with the time and resources available.
Collaborate with other Technology teams and internal stakeholder groups (such as Communications, Advancement, Legal, and Finance) to ensure product viability.
Serve as a product evangelist and thought leader, clearly communicating the product vision, strategy, and impact to staff at multiple levels to inspire alignment and demonstrate value.
Keep up with current trends, technologies and best practices in software development, artificial intelligence, and product management.

Benefits

medical, dental, and vision insurance
engaging and comprehensive wellness program
401(k) retirement savings plan with matching contributions after 6 months of employment
flexible paid time off benefits with up to 22 days of paid annual leave per calendar year (15 days for new hires in their first year, prorated based on the number of pay periods remaining in the year) and 10 days of sick leave
12 paid holidays and a paid winter break between December 25 and 31
paid parental leave, adoption and surrogacy expense reimbursement, fertility benefits
learning and development opportunities
Lifestyle Spending Account
pet adoption assistance and insurance
pre-tax transportation benefits with a generous employer subsidy
employer-paid life insurance and disability benefit
a variety of National Geographic discounts and perks