Senior Product Manager

Digital Onboarding, Inc.

About The Position

We’re seeking a Senior Product Manager to lead strategy and execution for key areas of our Digital Onboarding platform, shaping impactful customer experiences for banks and credit unions. In this role, you’ll drive a focused product roadmap, translating customer insights and market trends into high-impact, scalable solutions.

Requirements

  • 7-10+ years of product management experience in B2B SaaS, preferable with demonstrated experience in financial or marketing technology
  • Proven track record of delivering complex end to end product initiatives from discovery to delivery
  • Deep understanding of customer needs
  • Strong technical acumen with the ability to work effectively with technology teams
  • Exceptional communication skills with the ability to influence stakeholders at various levels of the organization and outside of the organization
  • Strong analytical mindset
  • Comfortable working in an agile, ambiguous environment

Responsibilities

  • Drive the Digital Onboarding product roadmap in alignment with company goals and customer needs
  • Develop a deep understanding of our customers’ needs through research, customer feedback, and data to inform product direction
  • Define and prioritize product requirements with clear user stories, criterium and business justification
  • Partner closely with our design and engineering teams to deliver solutions on time and within scope
  • Lead cross-functional initiatives and align sales and marketing, client services, and technology teams
  • Maintain a firm grasp on martech and fintech in banking including competitive friction and market trends
  • Collaborate with CS and Sales to enable go-to-market readiness and monitor user feedback to ensure customer and market insights continuously inform the roadmap
  • Embrace AI to multiply self-performance and productivity
  • Monitor product performance and iterate based on qualitative and quantitative feedback
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