Senior Product Manager

Global Data Consultants • Harrisburg, PA

3h

About The Position

GDC IT Solutions is currently seeking a Senior Product Manager to provide strategic product management services to the Health and Human Services Delivery Center in support of the HR1 initiative. This role supports a large-scale digital transformation effort, managing products that connect millions of Pennsylvanians to critical health and human services and benefits.
As a Senior Product Manager you will be responsible for defining, refining, and executing a strategic product roadmap aligned to HR1 mandates, partnering with stakeholders across the Commonwealth to deliver impactful, user-centered digital solutions while improving business and system operations during a period of significant technological and organizational transformation

Requirements

• At least 5 years of experience in technical or strategic product management.
• Experience leading or managing complex technical products involving legacy systems and complex data structures.
• Experience leading cross-functional teams, preferably within government environments.
• Strong ability to communicate complex concepts to non-technical audiences.
• Excellent oral, written, and visual communication skills.
• Demonstrated bias toward action and delivery.
• Strong facilitation, collaboration, and people management skills.
• Experience delivering technology solutions within Health and Human Services or benefits delivery programs.
• Experience supporting federally funded programs such as SNAP, Medicaid, TANF, Unemployment Insurance, or similar initiatives.
• Experience working with and managing multiple vendor teams.
• Experience building agile and user-centered design capacity within organizations new to these practice

Responsibilities

• Drive, refine, and execute a strategic product roadmap to meet HR1 requirements in collaboration with internal and external stakeholders.
• Define product vision, key milestones, and success measures aligned with program goals and policy objectives.
• Lead cross-functional teams to research and define problems, evaluate opportunities and impacts, and execute implementation plans.
• Serve as a liaison between business and IT teams, including internal partners and external vendors.
• Facilitate the development of business, functional, and system requirements through interviews, workshops, document analysis, and process modeling.
• Translate policy and administrative goals into effective digital product solutions for Pennsylvania residents and social service agencies.
• Ensure alignment of technical solutions with current program strategies and outcomes.
• Utilize user research, analytics, and data insights to inform product decisions and prioritization.
• Develop, revise, and implement policies, procedures, and standards to improve quality, efficiency, and cost savings.
• Synthesize research and findings into clear, actionable recommendations for executive and team-level audiences.
• Support change management efforts throughout planning and implementation activities.

Benefits

• GDC offers competitive compensation, excellent benefits, and a positive work environment designed around the philosophy of mutual respect.
• Our comprehensive benefits package includes medical, dental, prescription, vision, 401(k), short and long-term disability, and group life
• GDC firmly believes in a comfortable work-life balance, and we offer comprehensive holiday and paid-time-off (PTO) packages.
• We provide a generous PTO package, and we encourage our staff to use it — whether it’s for vacation or other personal reasons everyone needs time to relax and refresh.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 251-500 employees