Senior Product Manager

Microsoft • Redmond, WA

5d

About The Position

We are seeking a Senior Product Manager to help shape a new and emerging product area within Microsoft 365 Copilot and Microsoft Viva. This role focuses on building end‑to‑end employee service delivery experiences that make Microsoft 365 Copilot the single starting point for employee needs, while equipping leaders with tools to transform their organizations around AI.
This is a v1 / startup‑modality product, and the role is well‑suited for someone who is comfortable operating in ambiguity, evolving quickly as we learn, and working closely with a tightly‑knit, geo‑distributed team. The work has direct, material impact on high‑visibility Microsoft products and customers globally.
What We Do: The team builds Employee Service Delivery capabilities for Microsoft 365 Copilot. These capabilities are designed to:
Make Microsoft 365 Copilot the primary entry point for employee needs.
Enable leaders to transform their organizations using AI‑driven experiences.
Leverage the Microsoft Graph, Microsoft Viva, Copilot Studio, and Microsoft 365 to deliver connected, intelligent employee experiences.
Team Culture: We are a geo‑distributed team of product managers and technical program managers. Our work is grounded in customer needs, informed by data, and driven by hypotheses that we validate through measurable outcomes.We value:
Inclusive collaboration and meetings that encourage open dialogue.
Transparency in decision‑making and progress.
Experimentation, learning, and talent mobility within the team and across Microsoft.
Tracking key metrics to understand impact, celebrate wins, and learn from setbacks.
We partner closely with experienced engineers, designers, and researchers to deliver meaningful value to customers.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Requirements

• Bachelor's Degree AND 5+ years experience in product/service/program management or software development OR equivalent experience.
• Deeply technical person who understands Copilot and Copilot-led experiences
• Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Nice To Haves

• 6+ years as product or program manager overall working on large scale projects across diverse organizations and product offerings
• Experience in building data driven products, ability to use data to inform product decisions
• Experiences with Copilot Studio and/or maker/power-user experiences
• Experience partnering with 3P ISVs
• A track-record of independence, thinking freely and delivering world class solutions
• The ability to lead across disciplines, collaborate, and influence your peers
• The ability to empathize, listen, and obsess over our customers

Responsibilities

• Define and drive product vision, strategy, and roadmap for employee service delivery capabilities within Microsoft 365 Copilot.
• Translate customer needs, data insights, and hypotheses into clear product requirements and prioritized outcomes.
• Partner closely with engineering, design, and research to deliver cohesive, end‑to‑end user experiences.
• Work with high‑profile enterprise customers to understand complex scenarios and translate them into scalable product solutions.
• Collaborate across teams and organizations to drive dependencies, align priorities, and deliver integrated experiences.
• Build and manage partnerships with Independent Software Vendors (ISVs) to extend product capabilities and customer value.
• Define success metrics, track outcomes, and use data to continuously iterate and improve product experiences.
• Operate effectively in a fast‑moving, evolving environment where requirements and approaches may change as learning occurs.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level