Senior Product Manager

CareerPlug•Austin, TX

9d•Remote

About The Position

Be a key contributor to an exciting remote-first software company! Our Why. CareerPlug empowers teams to grow. We do this, in part, by making it easier for our clients to hire and develop the right people. We want to positively impact the lives of our employees, our small business owner clients, and their applicants/teams, a reach that impacts millions each year! What we do. We provide innovative recruiting and HR software for over 60,000 growing companies and solve one of the biggest problems in small businesses - hiring and retaining the right people. Our applicant tracking and retention software helps companies make better hires to have the right people in place to build a successful business. Our vision is leading us along an inspiring path to accomplish much more. The next stage of our growth will be powerful and will exponentially propel us toward exciting business and, more importantly, mission milestones. We believe that people are the heart of our business and are committed to building one of the best places to work – anywhere. To us, that means putting care and purpose into our hiring process, providing meaningful development and training opportunities for our team members, and living our core values every day. CareerPlug is proud to be an equal opportunity employer committed to fostering a diverse team. Our leadership takes responsibility for creating a safe and welcoming environment built on inclusion and respect for all. Who are we looking for? Senior Product Managers at CareerPlug obsess over delivering value that our clients and partners love and works for the business! We’re looking for someone who’s technical enough to dig-in, very client-focused, business-savvy, and skilled at guiding teams through continuous discovery, shaping, testing, iterating, and launching. This role is for someone who thrives in the most meaningful parts of product work: turn messy problems into clear, outcome-focused objectives, transforming insights into opportunities, driving continuous learning, shaping value (not features), and keeping squads aligned, unblocked, and moving forward. If you love product work in its full complexity and get energized by digging in and figuring things out this might be the perfect fit. We’re looking for someone who thrives in ambiguity, learns continuously (Keep Growing is one of our Core Values) and brings the rare mix of curiosity, thinking deeply about problems that matter, and is a storyteller at heart.

Requirements

6+ years of experience in Product Management at a SaaS company
Experience leading continuous discovery: interviewing customers, running assumption tests, validating problems, and shaping opportunities
Strong collaboration skills with engineering, design, and go-to-market teams – you know how to create alignment
Excellent communication and storytelling skills
A mindset of continuous learning and experimentation – you iterate and embrace feedback!
You’re comfortable working in complex domains – ambiguity, competing priorities, and imperfect information don’t slow you down
Ability to manage multiple streams of work with clarity and calmness, even when the stakes are high
People like working and partnering with you. And you help create an environment where collaboration feels easy and people can do their best work.

Nice To Haves

Experience in franchising and/or HR tech is a huge plus!

Responsibilities

Connect insights to opportunities and maintain a clean, accurate strategic backlog by ensuring every insight is processed, tagged, and linked to the right opportunity
Use data to influence decisions, validate assumptions, and shape product strategy
Maintain Airfocus as a single, discoverable product source of truth
Transform feedback into actionable insights that strengthen decision-making
Shape high-quality opportunities and guide squads toward delivering meaningful outcomes
Stay deeply connected to the needs, struggles, and motivations of clients and partners by participating in client interviews
Create alignment, remove blockers, and keep your squads moving forward confidently by ensuring every teammate knows what’s most important, why it matters, and what’s happening next
Ensure the product team stays close to clients by sourcing testimonials and discovery conversations
Track plan expansion and upgrade metrics, understanding what drives increases or declines – and guide clients toward the right plan through behavioral signals and value realization
Provide the storytelling, context, and clarity needed for company-wide launch success
Drive clear, timely, transparent communication during product incidents
Champion clarity and belief in the product’s direction and evolution