Senior Product Manager

Grubhub • New York, NY

1d • $162,000 - $170,000 • Hybrid

About The Position

Grubhub is seeking a technically fluent Senior Product Manager to lead the strategy of our B2B2C user journey across our business platforms that enable customer acquisition and deep loyalty with our extensive network of over 375,000 merchants nationwide. This role is vital for enabling hungry diners to effectively connect with our restaurants. This role will drive the strategy, roadmap, and execution of how diners will discover and navigate our restaurant assortment and create exceptional experiences that drive long term loyalty.

Requirements

• 5+ years of relevant work experience in digital Product Management or directly adjacent roles within an Agile environment.
• Direct experience with large-scale e-commerce platforms supporting both web and native mobile application environments, A/B testing, and data analytics.
• Data fluency and demonstrated data-driven decision-making abilities, with strong analytical and quantitative skills, utilizing data and metrics to support assumptions, recommendations, drive action, and monitor product health, including experience with SQL using queries, reports, and dashboards.
• Technical understanding for your domain of product development, demonstrating an advanced understanding at the architecture and system levels.
• Experience collaborating across various organizations such as technology, marketing, sales, operations, and finance.
• Strong UX sensibility with an eye for simplifying complex navigation and browse experiences
• Lead with an ownership mentality, demonstrated through a track record not only of high-quality execution, but also of originating, evaluating, and building consensus around opportunities that drive business and customer impact.
• A proven ability to influence outcomes and people without direct reporting lines.
• Thrive with ambiguity and create clarity from chaos through written and verbal communications
• Strong Business Acumen with an eye for the larger financial picture and impact across other teams
• Inspire others to operate at a higher level through your own work and contributions

Responsibilities

• Define the product strategy for the B2C domain of the B2B business lines – including defining new opportunities and working with executive leadership, engineering, and cross-functional teams to advance specific goals and company KPIs.
• Improve our UX to help users find what they want faster, while balancing B2B requirements and partner business models
• Owning and executing projects with vague and complex requirements by digging into details with diverse teams to create clarity. This includes ensuring that the correct problems are being solved with clearly articulated problem statements and identified goals, and taking accountability to ensure the solution achieves the defined objectives.
• Build dashboards to monitor feature performance, and independently run A/B tests to optimize conversion and retention
• Collaborate cross-functionally with design, engineering, and business leadership – adapting communication and approach based on the audience.

Benefits

• We offer a competitive salary package including equity and 401K.
• Additionally, we provide multiple medical, dental, and vision plans to meet all of our employees' needs as well as many benefits and perks that are not listed.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed