Senior Product Manager

Away • New York, NY

36d • $155,000 - $165,000 • Onsite

About The Position

We believe travel makes us better. Launched in 2016 with one perfectly designed carry-on, we now offer a range of luggage and travel essentials for every journey. Together we create, innovate, and embark on this journey as a community of travelers, helping to make travel more seamless for everyone. Join The Crew We are hiring a Senior eCommerce Product Manager to join our Digital team and own the product vision for key areas of our digital customer experience. This position will report to the VP, Digital and will be responsible for defining the product roadmap, leading a cross-functional team, and launching features that drive both amazing customer experiences and positive business results.

Requirements

• You have a minimum of 5 years of experience in product management, with a clear focus on customer-facing eCommerce or direct-to-consumer (DTC) digital products
• You have experience working in and building for the Shopify ecosystem
• You possess a compelling track record of managing the entire product lifecycle—from discovery and ideation through to launch and iteration
• You have expertise in A/B testing, user research, and data analysis, with hands-on experience using tools like Intelligems, Amplitude, Google Analytics, etc.
• You have a strong understanding of Agile/Scrum methodologies and experience leading sprint ceremonies and managing a backlog with tools like JIRA
• You're an exceptional communicator and collaborator who can effectively work with different departments, managers, and key stakeholders throughout the company
• You're creative and innovative; you love to build great new things that are fresh and unique while staying on brand
• You're agile, and motivated by a fast-paced and ever changing environment
• You're passionate about transforming travel for all (but that's a given!)

Responsibilities

• You'll define and communicate the product vision, strategy, and roadmap for core components of the Away eCommerce experience
• You'll lead a dedicated, cross-functional team of engineers, designers, and analysts to execute on your roadmap, fostering a collaborative and data-driven culture
• You'll translate customer needs and business objectives into clear product requirements, user stories, and acceptance criteria
• You'll champion a culture of continuous learning and optimization by developing and executing a robust A/B testing and user research plan
• You'll advocate for the customer experience by leveraging quantitative and qualitative data to identify new opportunities and inform your backlog prioritization
• You'll define, monitor, and analyze key performance indicators (KPIs) for your product areas, and regularly communicate progress and insights to stakeholders and leadership
• You'll act as the subject matter expert for your product domain, managing stakeholder expectations and ensuring alignment on goals and priorities across the organization

Benefits

• Take care of yourself and your family through our health insurance offerings
• Invest in your future by participating in our 401(k) (with a company match!)
• Find balance through our many paid time off programs (vacation, wellbeing, holidays, summer Fridays, and compassion leave - just to name a few!)
• Build your travel uniform through discount codes, product stipends, and giveaways
• Give back through company-sponsored volunteer and charitable opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed